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My partner & I had breakfast at Gordon Ramsays restaurant at Heathrow airport, my partner had avacado on toast, he said it was very good, I had porridge with fruit, not much fruit but a lot of porridge, was ok but for £8.50 for porridge I would have expected better. I must say though that Xavier who served us was lovely, very friendly & polite & gave us excellent service.
Certainly. Here's a firm, clear, and professional review you can post on platforms like Google, TripAdvisor, or Trustpilot:---Review Title: Extremely Disappointed – Unsafe Experience and No Follow-UpI had a very disappointing and concerning experience at a Gordon Ramsay restaurant. I ordered a burger and found a sharp shard of plastic inside the food—something that should never happen in any kitchen, let alone one with Gordon Ramsay’s name on it.The plastic was so sharp it actually cut my throat as I swallowed, though I didn’t even realize right away because I was in complete shock. I immediately informed the staff, who were apologetic in the moment and took down my contact details, promising I would be contacted by the company.I was never contacted. No apology. No follow-up. Nothing.This was not only a serious food safety issue but also a complete failure in customer care and accountability. I expected much higher standards from a brand like Gordon Ramsay. It’s incredibly disappointing to be treated this way after such a frightening incident.I’m sharing this in hopes the restaurant takes future incidents more seriously—and that no one else has to go through what I did.
This concerns the Gordon Ramsay restaurant at Heathrow, T5. While the food and atmosphere was passable for an airport, I got royally annoyed when I found that a 15% "Optional service charge" had been added to my bill without anyone asking me. If it is an OPTIONAL charge, it amounts to fraudulent behaviour to add it without telling the customer. And if it is in fact mandatory, the word "optional" shouldn't be used. Totally ruined my mood. Won't recommend this restaurant to anyone, quite the opposite, and will never visit again.
### Disappointing Experience at Gordon’s Bar & GrillWe today visited Gordon’s Bar & Grill for our Christmas lunch, and I have to say, it was one a disappointing dining experiences I've had in a long time.**Service**: They delayed bringing our starters and one of our family members got it after we all finished our starters.**Food**: We were very hopeful for the food, but it was average for Gordon’s standard (we paid 250 pounds/ person). **Conclusion**: Unfortunately, our visit to Gordon’s Bar & Grill was a bit of a letdown. Between the inattentive service, average food, I can't recommend this place for Christmas. There are far better options out there, and I won’t be returning anytime soon. Save your time and money for a restaurant that values its customers and the quality of their experience!
Gordon Ramsay, I am just sitting and watching a repeat. Gordon Ramsay’s Christmas Cooking in your home.So So beautiful and entertaining.You get interrupted throughout your program from a doorbell ring, from a few famous people joining you in the cook.I was so mortified as I noticed none of these'd people took themselves to wash their hands before touching the food preparation. I can guarantee you Gordon straight into your kitchen, but not to your sink to clean their hands 😤 It is very sad to see this kind of behaviour, hygiene was not on the menu.Your show has been viewed by so many people around the globe and you should be setting a good example to each and everyone. This is a constructive criticism please take note.The food looked awesome and delicious.So nice to see you in a good mood and no anger management issues. 🤣
Dear Gordon, I just wanted to know that whilst on a recent business trip to Las Vegas, my husband a business colleague and I went to your restaurant Ramsay´s Kitchen in Harrah´s. My colleague and I shared a half dozen oysters, followed by scallops for our main courses. My husband had something different which he said was nice but not outstanding. The oysters tasted OK and the scallops were fine. We all ordered Eton mess for dessert, all sharing. I was absolutely appalled by it because it bore no resemblance whatsoever to any Eton mess I have ever had. There were 4 sticks of very dry looking meringue sticking out of a bowl of whipped cream with a bit of strawberry flavoured topping which kids use on ice cream. I think there may have been one cut up strawberry as garnish and nothing else. The waitress took the Eton mess off the bill for us after we complained even though we did not ask he to. We were told that the only difference to your recipe was that they used the strawberry topping. The whole thing was literally just whipped cream. It was horrible. At 11.30 pm I received a message from my colleague saying she had terrible food poisoning - unlucky oyster I presume. She was sick all night and then had to work all day. I am not after any compensation, I just think you ought to know that your name is being used to promote very average food abroad and desserts that don´t bear any resemblance at all to British food. I used to be a big fan but I´m afraid that going to your restaurant has put me off your food for life!
Food was good, nice wine menu.The chap that served us was over friendly..Because of Gordon's standards he really needs a cleaner with OCD. Lovely restaurant with attention to detail.Also we were over charged on first and amended receipt. I suggest you check receipt before paying.
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