Review Time
Bar & Grill Edinburgh,Was really looking forward to going. After being seated at 6.30pm & had drinks then waited over an hour for starters, not bad, then it took over an hour half for main meal. My steak was uneatable over cooked, & the chips came after everyone finished. We should of walked out after waiting an hour for starters, but there was 22 of us. I couldn’t believe what was happening really long wait for dessert. We were in the restaurant over 4 hours. We complained & they changed the menus to a slightly cheaper one. A real shame I always watch him saving restaurants telling them not to leave customers waiting between meals. He needs to sort out his own restaurant’s out. I Was upset spoilt a 50th Birthday not like she can celebrate it again 🤬😡
I took my wife and two sons to Heddon Street Kitchen. It was a special treat for my youngest as he loves GR and has had a really tough year with his health.We arrived a little early but was welcomed and quickly seated.The food was grossly overpriced. Two of us ordered Scallops in their shells at £15 each. We were served two tiny scallops each! More of an amuse-bouche than a starter and not great in taste.My youngest ordered the beef wellington for 2. At £120 I was expecting a real gastronomic experience but sadly it was bland at best even with the accompanying jus. Everything lacked seasoning. We also waited almost an hour and a quarter for our main. The waiter kept bringing us bottles of water that we didn’t order to fill the void and had the cheek to charge £6.50 a bottle!!Halfway through the meal a couple were sat at the table next to us with their two dogs!! I love dogs but was a bit surprised this was even allowed.The bill came with a discretionary service charge at 15% which translated into nearly £50. I almost always leave a tip at restaurants but I just couldn’t bring myself to leave one.Sadly a very disappointing experience.
We had been seriously mishandled during the booking process - unhelpful , rude staff and given incorrect information resulting in several e mails and telephone calls .( I have copies of all correspondence regarding this). It was a treat for my Niece arriving from Canada but so stressful to get the booking in place . I went early to the Restaurant on the day and they still couldn’t find validation for the gift vouchers I paid for ; can you imagine if I had not been there early or worse had let my guests attend on their own - perhaps to be turned away ?You walk through the grandeur and luxury of The Savoy and then you get to the River Restaurant; ok , but quite plain a bit like a smart cafe but nothing special . Certainly not my idea of a special treat . The food VERY mediocre , I think Gordon Ramsay has a nerve critiquing other restaurants and chefs . Tiny servings of wine . Then , as it was my Nieces Birthday she was presented with a tiny (biscuit) ? size of a 50p piece with a candle on top - I was embarrassed. The staff were very polite but really it was a lot of money for such a disappointing experience and clearly -no one from GR Head office had informed the restaurant that we had been mishandled. Don’t waste your money . I won’t be going to any Gordon Ramsay Restaurant again . The Manager did call me to apologise afterwards which I really appreciated but it was too late our special occasion was over. He appeared to be the only person who cared . Honestly - very very disappointed .
On arrival was told online menu which we had seen was no longer available for the Sunday roast , they served the meal on small school like plates ,the beef was fine but the rest was only 2 roast potatoes which was reheated and dry ,small dry piece oh cabbage and small few carrots ,Awful experience and canteen looking restaurant, Weatherspoon’s 100% better will never go to a Gordon ramsey restaurant again very very disappointed
Gordon Ramsey street burger in reading! Came here as a last minute after seeing a show, the service was good. The food was average, cold and small portions, overpriced for what we got.The burger I ordered took a long time to come out, was cold and had no flavour very disappointing as I don’t go out for meals very often so when I do I expect to be able to enjoy it, this was not the case. Also had lots of things not available on the menu. Really disappointed.
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