Review Time
I originally purchased 2 standard tickets and due 2 more people attending i purchased 4 balcony tickets, after contacting GOTOBEAT via email to explain the situation they issued a refund for the standard ticket without any problems. 5* service
Brilliant customer service. Having bought tickets to an event, I managed to lock myself out of my email account, which meant I couldn't access the tickets I had been sent. I contacted the customer services through email and after checking their records, Bernadette found my tickets that had actually been sent sent to my Gmail account and not my locked out of one and resent the tickets...panic over, much appreciated.
Very easily bought tickets multiple times through gotobeat. Though one concert got initially postponed, i was presented with multiple options and got reminded when the concert got rescheduled. The venues I have discovered through Gotobeat have always been surprising with an intimate atmosphere, and you can tell fellow attendees are always fans of the artist they are seeing so the concerts are always exciting ^_^
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Gotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe.
Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home.
