Review Time
I placed an order for two items on December 9th, 2025, for $350. As of December 30th, I received no updates on shipment or when my items would be sent. After many emails with generic responses and unfulfilled promises, I decided to give up. My last email requested a refund, or I would contact my credit card company. On December 31st, they processed my refund. In conclusion, if you expect timely delivery, I advise avoiding this service.
I placed an order for two items on December 9th, 2025, totaling $350. By December 30th, there was still no shipment or timeline provided. After several days and weeks of emails, receiving generic responses and broken promises, I lost hope. My final email requested a refund or I would contact my credit card company. On December 31st, I received my refund. To sum it up, if you want your items in a timely manner, I suggest steering clear of this service.
I ordered a set of brake lines in June 2025, believing the product was available with no indication of delays. Months passed without receiving my parts. In September, I reached out for a status update and was told they would ship by the end of the month, which came and went without any shipment. By November, I followed up again and got the same vague response. I asked for a refund if they missed another deadline. Instead of addressing my concern, they canceled my order with a dismissive tone. I never received a credible ETA, just repeated vague promises while they held onto my money. After nearly five months, I was back at square one with no parts and wasted time. I found numerous similar complaints online, indicating this is a common issue. I recommend confirming stock and lead times in writing before placing an order and being prepared for potential delays and poor communication. I will not be using this service again.
I read all the negative reviews and almost canceled my order, but I placed an order for front shocks and received them just one week later. I just ordered the rear shocks as well; this service has the best prices online! I will definitely use them again.
Despite seeing terrible reviews, I decided to order due to their fantastic prices. I expected slow service but went ahead anyway. I figured I could dispute the charges if needed. After placing my order, I received a tracking number about a week later, and my item is arriving tomorrow. I'm genuinely surprised and felt compelled to share my positive experience.
They are unresponsive via email. I placed an order for an out-of-stock product and inquired two weeks later about shipping. They replied they would check back soon. Two more weeks passed, and when I asked for a refund, I received no answer. I’m patient, but I won't wait six months for an update.
I ordered a set of main bearings without checking the return policy, which was a big mistake. After two days, I was told it was a special order and they provided no ETA. They expect me to wait for an item with no due date. I contacted the factory and learned it isn't even in production. They even blamed me for the issue. I offered to accept a restocking fee for something they don't stock, but they refused, stating I must wait until they get it with no refund option. I've since involved my credit card company.
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