gourmetguide.co.uk

3.3
3.3 Based on 158 reviews

Discover the Best Restaurants Near You in the UK with the Gourmet Guide. Search by food type, price, key features or a combination of factors to find the perfect restaurant for your needs requirements and budget. Or why not give the gift of a wonderf...

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Average Rating

3.3

/
5

158 Reviews

5 Star
50%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
40%

All Reviews

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KW20
Disappointing Experience with Voucher Purchase

I bought a voucher thinking it was for a restaurant I often visit as a Christmas gift. I made the payment but never received the voucher. I had to contact my bank to cancel the pending transaction. Afterward, I read the terrible reviews and regretted not checking them before making the purchase. It would have saved me a lot of trouble on Christmas Eve! I can't understand how untrustworthy businesses think it's okay to take hard-earned money from people. Shame on you!

1
Date of experience: Dec 24, 2025
Jayson Wright
Unnecessary hassle during the holidays!

I bought a voucher for a restaurant I often visit as a Christmas gift. After making the payment, I never received the voucher. I contacted my bank to cancel the pending transaction. Later, I saw the terrible reviews and regretted not reading them beforehand. It would have saved me the hassle on Christmas Eve! I can't understand how some businesses think it's okay to take people's hard-earned money. Shame on them!

1
Date of experience: Dec 24, 2025
TheFrip2924
Vouchers are not valid!

1
Date of experience: Dec 18, 2025
Velma Kelly
Total scam!

This is a total scam. I spent £80 on vouchers for my dad's birthday, but I never received them or any email to book a restaurant. They responded to my emails, claiming there’s an issue on my end preventing the emails from coming through. Now that his birthday has passed, I've requested a refund. I feel awful as it looks like I forgot his birthday. I hope to get a refund!

1
Date of experience: Dec 16, 2025
Thor Butler
Terrible experience with booking!

We had a horrible experience booking with a restaurant through the service. The restaurant informed us that they don't work with the platform, and despite my attempts to reach out via email, I received no response. In the end, we couldn't go for the meal. I've emailed multiple times and called without any luck. This isn't the first time we've faced issues like this. We've now advised the person who usually buys these vouchers to stop, as the administration is unresponsive. Avoid this service!

1
Date of experience: Dec 06, 2025
Merilyn Adams
Completely disappointing!

Completely disappointing; I would never recommend this service. I was on the website looking for a restaurant, and it just kept buffering. If you have the option, choose another provider.

1
Date of experience: Dec 05, 2025
Beau Kelly
Same frustrating experience as others!

I'm having the same frustrating experience as many others. My mom purchased a voucher, and I'm upset she has been scammed. Has anyone managed to get their money back? Can anything be done to stop this?

1
Date of experience: Dec 03, 2025
Mason Long
Vouchers are worthless!

This service is offering vouchers for our restaurant, but we do not accept them and never have. I've never interacted with this platform. Please disregard their vouchers as they won't be honored.

1
Date of experience: Dec 01, 2025
Hope Parker
Do not purchase!

I received a voucher as a gift. Initially, I got a response for voucher redemption, but nothing more followed. No replies to my phone calls or emails—no voucher received. A complete waste of money!

1
Date of experience: Nov 25, 2025
Ambrose
Avoid this service!

This is a scam. The website allows you to buy vouchers, but you can't use them because the service does not respond to emails and will not book the restaurant as promised. Please do not waste your money!

1
Date of experience: Nov 23, 2025

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Business Details

  • Discover the Best Restaurants Near You in the UK with the Gourmet Guide. Search by food type, price, key features or a combination of factors to find the perfect restaurant for your needs requirements and budget.

    Or why not give the gift of a wonderful dining experience with one of our universal restaurant gift vouchers. Available in monetary values from £20 to £500 and redeemable at all of the restaurants listed on the Gourmet Guide our universal restaurant gift vouchers are the ideal gift for foodies or people who have got everything.See more

  • email enquiries@gourmetguide.co.uk
  • call 01782792208
  • language https://www.gourmetguide.co.uk

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