govconnection.com

4.4
4.4 Based on 37 reviews

“A better way to buy information technology products.” That's what Patricia Gallup and David Hall had in mind when they founded our company in 1982. Seeing a significant business opportunity in the emerging personal computer industry, the two entrepr......

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Average Rating

4.4

/
5

37 Reviews

5 Star
82%
4 Star
3%
3 Star
0%
2 Star
5%
1 Star
11%

All Reviews

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Review Time

Shaun Patterson
A Great Experience with an Open-Box 16TB Hard Drive

I decided to try an Open-Box Enterprise-grade 16TB Hard Drive for my first purchase from this platform. It turned out to be a fantastic choice, saving me $130 off the retail price! The drive was still in the anti-static bag, and CrystalDiskInfo SMART tests confirmed it had never been powered on before I received it. It also successfully passed a 21-hour long diagnostic test! Additionally, shipping was free and handled by a reliable courier, arriving in just 2 days! Open Box with this seller truly means Open Box—no refurbishing or previous use. Thank you for the excellent service! I will definitely return!

5
Date of experience: Jan 16, 2026
Evan B.
Took a chance on an Open-Box purchase...

I took a chance on an Open-Box Enterprise-grade 16TB Hard Drive for my initial purchase from this platform. It turned out to be a fantastic decision, saving me $130 off the new price! The disk was pristine, never removed from the anti-static bag, confirmed by CrystalDiskInfo SMART tests indicating it had no power-on time before my receipt. It also successfully passed a 21-hour Long Generic Test! To make it even better, shipping was free and handled by UPS, the best shipping provider in my area, arriving within 2 days! Open Box with this seller means genuine Open Box, not refurbished or used. Thank you for this experience! I will definitely return!

5
Date of experience: Jan 12, 2026
Tallulah Barnes
Outstanding Customer Support

I purchased a laptop from this company during my college orientation. Shortly after, I discovered the touchscreen was broken, rendering the laptop essentially unusable. However, when I contacted the company about my issue, they resolved it by fully refunding my purchase and assisting me in finding another laptop. I couldn’t be happier with the level of customer service I received and will certainly consider this company for any future technology needs.

5
Date of experience: Feb 24, 2024
Best price and Free shipping!

Best price and Free shipping for exactly what I was looking for!

5
Date of experience: Apr 25, 2022
Canute Walker
Misleading Software Advertisement

They advertised a software, only to find out it is no longer available.

1
Date of experience: Apr 12, 2022
Omar Č.
Consistently Excellent Service!

5
Date of experience: Nov 16, 2021
DB88
Keep up the Great Work!

My representative has been a reliable contact for quite some time. I can’t imagine managing so many projects without him and the team he introduced me to. He makes planning technology projects seamless and helps me stay connected with my clients. Thank you!

5
Date of experience: Nov 16, 2021
Chase Wilson
Fast Quotes and Responses!

I receive quick quotes and timely responses. This platform almost always has what I need.

5
Date of experience: Nov 16, 2021
nicothebest0480
Terrible Customer Service

Customer service is lacking. I haven’t received a receipt in over a month. Products listed as available on the website turned out to be on backorder after I waited over a week. I ordered two webcams but received an access point instead, with no apology. They just said they would send the webcams and included a return slip for the access point. For items ordered in error, I have to cover my own return shipping. Unfortunately, this platform is our only option.

1
Date of experience: Nov 16, 2021
Dominic R.
Quick Responses and Shipping!

5
Date of experience: Nov 10, 2021

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Business Details

  • “A better way to buy information technology products.” That's what Patricia Gallup and David Hall had in mind when they founded our company in 1982. Seeing a significant business opportunity in the emerging personal computer industry, the two entrepr...

  • email customercare@connection.com
  • call 18008000019
  • language https://www.govconnection.com

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