Review Time
Purchased a caterpillar rock truck from them. In the pictures it had very good tires. When I received the truck they had removed 4 of the 6 tires post auction and replaced them with junk tires. These tires cost almost 10k a piece to replace. I've tried to work with govdeals on getting some reimbursement but they will not even communicate. Maybe they will talk to my lawyer and the judge since they committed fraud and theft.
Gov deals is so shady if the vehicle is bad bad rusted out I'm talking bad they will hide them pictures of all the bad stuff especially if it's got low miles on it because I know that they don't show that bad stuff and all the rusted frames and everything on them with low miles that will get top dollar they got me good real good sad about hundreds of thousand dollars with the vehicles up from these people there's got to be the worst they've ever done me that's because it had real low miles on it and they knew they could scam somebody this place should be looked into for deceiving people I don't think it's right should be against the law I'm checking into a lawyer right now to see if I can do anything to them about this cuz I paid so much for the vehicle and I got I flat out got ripped off sick the truck was not even useable it should have been taken to the scrap yard because of the rest was so bad severe on the vehicle they should not even been selling this thing like they did they did it basically just to rip people off lied about the pictures it all the bad stuff shady shady people don't buy from them
I bought a trailer from a municipality and as normal paid for it before I could get it. I drove 7 hours to get it and it was junk, frame twisted, flat tire on 1 wheel, loaded with scrap metal stuff and this was just the part I could see. I refused it and called the municipality, and the guy was great, said he was not aware of the condition and I could refuse it. I drove back home empty handed. I contacted Gov Deals by email and they said they would assist me with the refund. I was directed to Flywire (the new payment department representing Gov Deals) and started my claim for refund. After 10 emails, sending my payment verification papers 4 times and over 5 weeks later, as of this email I've still got nothing. The amount I paid was $1,265.65. I've bought from Gov Deals for over 10 years and probably spent upwards of $100K on "stuff" but never had an issue with them in the past. NOW I'm getting screwed and Gov Deals just keeps referring me to Flywire. I just read some reviews on this site and from what I read, it's all to about business and not about customer service. it's time to stop doing business with them. Hate to do this but I'm adding my review. I paid with a wire transfer and once it's sent from my bank to them, it's gone, cannot get it reversed! The date is 10/27/2025, my claim started 09/22/2025 and still nothing. It's buyer BEWARE!!!!
After running Automotive lots and buying for dealerships, I have never been lied to as much as gov deals. The cars were not described correctly, in writing, gov deals will not refund my money for 1 example a rusted completely Toyota FJ body frame and all. Gov deals is a generator for traffic and sales with NO intent to take care of buyers… please stay away from this so called auction company Take it from a guy that spent my life in the automotive business.
The vehicle I purchased had a flat tire when I picked it up which was not pictured nor disclosed when I arranged to pick it up, Also the center main screen was totally inoperable which was also not disclosed. I was quoted $1600 by Ford to replace the screen. Without it the stereo, bluetooth and rearview camera do not work.
I've bought a few items through Govdeals and have NEVER had any problems in the past...that all change on 8/25/25. bid on and won a siren/control box from Southwest Towing and Recovery in Missouri for $135.00 plus shipping cost. Emailed seller to please send me the total cost so I can pay the bill within minutes of winning the bid...received an email from Govdeals on 8/26/25 stating that the seller is not going to honor the sale...I'll called Govdeals and what I got back from the girl that answered was they (THE SELLER) cancelled the sale to me and that's within their rights to do so, I tried to get some more information...but that's when she got really RUDE and told me there was nothing they could do about it and the sale was off. So if a buyer doesn't go though with the sale you block them, but apparently if the seller doesn't go through with the sale...it's oh well. I've never had this happen to me at live on site auctions nor internet auctions and never had a problem with these folks until now. I will never use these RUDE and OBNOXIOUS people any longer...The bad thing is...THEY DON'T EVEN GIVE A CARE ABOUT THE BUYER...ONLY THE SELLER AND THEIR $$$$$$$$$$$$$
I won a small boat from Govdeals and received the "Certificate" which I was told that I had to have to pick up the boat. I drove 125 miles pulling a trailer and had my navigation guide to the location. Once there I saw a tow storage area and across the street was a 40x50 metal building but nothing had any signage identifying the site as a govt facility. I looked at the certificate to get a phone number but there was no number. I then emailed the seller and waited about 15 minutes but never got a response. I then called Govdeals customer Service and they said they were sorry and they would try to reach someone and would call me back..I waited two hours and never received any calls or emails from Govdeals. I drove for 3 hours back home and sent an email requesting that the transaction be cancelled. They responded that the pickup location was the Tow Storage and that there was a telephone number on their gate to call. They asked when I would return to pick up the boat and I said to cancel the transaction. The next email said that the item had been cancelled and that I would have to pay a fine of $108 and I was locked out of all future bidding. The issue is that Govdeals appears to think they have no responsibility for these flagrant mistakes. Why don't they verify the sellers telephone and email information?
ZERO customer service. They allow ANY scammer to list a vehicle and then it is "buyer beware". It is NOT a government site. Bidding on a car that had $199 fee to buy....17% buyers fee....3 days to pick-up....40% penalty fee and loss of vehicle if terms are not met. What possibly can go wrong?
Avoid Govdeals as their products are misrepresented, Govdeals was blaming the municipality and the municipality blamed Govdeals leaving me with a vehicle that needs a new engine the answer was you pay As Is, so I have to fix it myself which cost me $5K. I Also paid 2 time, and the refund was difficult I'm still waiting for my return I paid $ 11,050.00 which was ACH wire payment which they said they will not take it, so I sent $11,050 for another bank as a wire, and they took both payments I'm waiting for my refund they keep saying we will send you check your Emil. Avoid this organization and choose another platformDate of experience: July 23 2025
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GovDeals is the place to bid on government surplus and unclaimed property including heavy equipment, cars, trucks, buses, airplanes, and so much more.
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