gracesophialondon.com

1
1 Based on 14 reviews

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14 Reviews

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jbeck
IRubbish

I wish I had read the other reviews before ordering and taken the advice not to order. The quality of the item was very poor and material not as expected and the quality of manufacture was diabolical. I could have made it better myself.

1
Date of experience: Feb 04, 2026
Sian Colley
The clothes are awful, not all items have wash care labels, none have a label to advertise, Grace an

The clothes are awful, not all items have wash care labels, none have a label to advertise, Grace and Sophia. The sizes would just, and I mean just fit a young teenager. I have had to return all items, weight 2.17KG to China as instructed which cost, £42.30....and not £14.95 as they suggest on their website. A complete fake website and the clothes are a scam copy of already existing clothes...avoid at all costs!!

1
Date of experience: Feb 03, 2026
Sian Colley
The clothes are awful

The clothes are awful, not all items have wash care labels, none have a label to advertise, Grace and Sophia. The sizes would just, and I mean just fit a young teenager. I have had to return all items, weight 2.17KG to China as instructed which cost, £42.30....and not £14.95 as they suggest on their website. A complete fake website and the clothes are a scam copy of already existing clothes...avoid at all costs!!

1
Date of experience: Feb 03, 2026
Jane Riley
Very poor quality product. No returns

Very poor quality product. Not a good size . No way of returning it .

1
Date of experience: Feb 02, 2026
SCAM!

SCAM!! Finally received one of the items I ordered from this company and it certainly not the quality or like the photo on the website! Reading the returns policy, You have to send things back to China at your cost! Total rip off!

1
Date of experience: Jan 29, 2026
Miss Lynda Clarke
One star and one star too many

One star and one star too many. Garment I ordered looked absolutely amazing £45 no email or text to say order confirmation no contact information whatsoever it arrived in a plastic bag similar to a temu purchase quality was appalling I could have cried. Take money and you have to get searching for the company return policy says returned item has to be an unopened bag??? Shameful service I dare not send it back incase it costs more money and I don’t get my money back. Think I will go to the ombudsman

1
Date of experience: Jan 28, 2026
Theresa
Scam

Scam! Do not buy from this company. Took ages to receive the product. When recieved, I knew I had been scammed! The quality was shocking! Poorly stitched with cheap label and buttons and the material and overall finish was also cheap. I have been asking for the Returns process and not heard a thing…. Not surprised but very disappointed .

1
Date of experience: Jan 28, 2026
Nicola Gregory
Total scam

Total scam! The website makes you believe you are in resting for a uk based company. I’ve waited weeks now and by the sound of it I’m not expecting anything of quality. Do not let order! You’ve been warned ! 😡😡😡😡😡

1
Date of experience: Jan 27, 2026
Suetffccd Thomson
Avoid this company

Avoid this company, website looks great, product doesn't tell the same story! Ordered a large coat, hardly fits my granddaughter who's a small teen.

1
Date of experience: Jan 24, 2026
Kathy
Do not order from this company

Do not order from this company. As other reviews have stated the clothes look nothing like the original photo when they arrive. Things described as in stock take weeks to arrive. They are too small and not even the same colour.

1
Date of experience: Jan 21, 2026

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