realinsurance.com.au

1.4
1.4 Based on 31 reviews

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Average Rating

1.4

/
5

31 Reviews

5 Star
9%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
91%

All Reviews

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Review Time

LoulaK
The most expensive Insurance I have come across. They claim to help Seniors. In what way? By ripping

The most expensive Insurance I have come across. They claim to help Seniors. In what way? By ripping them off? I firstly cancelled my car insurance and then my house insurance. They are a joke.
I am now insured with another company and saving alot of money per year. I DO NOT RECOMMEND this company at all.

1
Date of experience: Feb 11, 2026
Your ads doesnt feel Australian

Your ads doesnt feel Australian. No one interested

1
Date of experience: Feb 09, 2026
LoulaK
Do Not Insure With This Company

The most expensive Insurance I have come across. They claim to help Seniors. In what way? By ripping them off? I firstly cancelled my car insurance and then my house insurance. They are a joke. I am now insured with another company and saving alot of money per year. I DO NOT RECOMMEND this company at all.

1
Date of experience: Feb 06, 2026
Asashi
Great for peace of mind

They provide simple, easy to understand insurance.

5
Date of experience: Nov 17, 2025
Alys K
Harrassing own Customers

If you chose Real Insurance and accidentally miss a payment. They will harrass you with phone calls.

1
Date of experience: Nov 17, 2025
Chris Farrugia
Tried to increase my life insurance…

Tried to increase my life insurance which I have had for 7 years and because I answered yes to having diabetes and now free of it declined my increase. This is discrimination to people and also not legal. Discrimination against people with diabetes in life insurance is unlawful in Australia under the Disability Discrimination Act 1992 (DDA). Bunch of assholes

1
Date of experience: Oct 23, 2025
Michelle
Impossible to cancel! Avoid!

After any late payments I would be hounded by up to 10 phone calls a day. After 12 months of dealing with this harassment I was offered a better policy with another insurer. There was no option to cancel my policy on the client portal, so I emailed requesting to cancel and specifically requested no further phone contact as I now live remotely with no phone service. Instead Real Insurance continued to hound me phoning me day and night. When I went into town I phoned them requesting to cancel only to be put on hold for 15 minutes and told no-one was available to take my call. This is surely fraudulent conduct. Absolute avoid.

1
Date of experience: Oct 17, 2025
Pieter Van Staden
Never waste your money on them

I took out life insurance with them, a year later the premium went up with 25% so what they do is it go up every year till you can not afford it any more. I phone them on the 9 September 2025 to cancel this policy they said they will phone me back, did not phone me back for 3 weeks but put 3 payment throw my account. They phone me today and said they will send me a cancel form nothing .THIS INSURANCE IS A SCAM NEVER WASTE YOUR MONEY ON THEM

1
Date of experience: Sep 09, 2025
Pollyvianne
REAL INSURANCE is by far the worse…

REAL INSURANCE is by far the worse Insurance company I had ever come across . They hound you like debt collectors if you miss one payment. I was harassed at work with million phone calls . I ended up cancelling all our insurances and gone through the bank now . As it goes directly through my account.

1
Date of experience: Sep 08, 2025
Mark Greenhill
REAL INSURANCE?

I am not a policy holder but one wonders about the incredulous sum of money they are obviously spending on promoting their product with saturation advertising on tv; and conversely, the number of negative reviews by the legion of disillusioned policy holders that appear below. This company comes across as a serial scammer.

1
Date of experience: Sep 05, 2025

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