greatbasin.org

4.5
4.5 Based on 162 reviews

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we ...

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Average Rating

4.5

/
5

162 Reviews

5 Star
77%
4 Star
8%
3 Star
6%
2 Star
3%
1 Star
6%

All Reviews

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Review Time

Katarina
Incredible service!

It was such a seamless process to apply for a loan. So grateful for a credit union that truly wants to help!

5
Date of experience: Aug 12, 2025
customer
the kindness and patience of your…

the kindness and patience of your employee.

5
Date of experience: Aug 07, 2025
Clover H.
I like many things about GBFCU:

I like many things about GBFCU:1) the fact that with a click of a button at their drive through, you can have a live teller.2) I like to have the choice of whether my cash back is 5s or 20s. I love the 5.00 , 10.00 option3) and...there is now a brand new branch in Lemmon Valley! Conveniently located on Buck Dr!

5
Date of experience: Jul 17, 2025
Stevie Johnson
Extremely friendly staff each and every…

Extremely friendly staff each and every time I have gone into the office, they really do treat you like family.

5
Date of experience: Jul 15, 2025
Cyrus Lewis
Asst Branch Mgr Awesome Service!

Asst Branch Mgr, Mia Lyons, had helped me on a personal matter 1 yr ago, so went back this year as I wanted to start a timeshare certificate. She was professional, knowledgeable, and wanted to genuinely help. An asset to your Credit Union!

5
Date of experience: Jul 11, 2025
Vernon
Great service helped with everything…

Great service helped with everything that I needed

5
Date of experience: Jul 09, 2025
So nice 🙂

This is so good 👍😊

5
Date of experience: Jul 04, 2025
Haley Lewis
GBCU team in Sparks , NV are top notch!!

By far the most professional and courteous banking establishment I’ve ever been inside of !!!.. the employees have been amazing and the loan officers were very friendly as well!!.. I can’t say enough about how happy I am to have switched majority of my personal business finances over to GBCU accounts as of February 2025 !! Wish I would have done it decades ago !!.. thank you!

5
Date of experience: Feb 12, 2025
Maya Kraus
Best banking experience!

5
Date of experience: Jan 15, 2025
Martin W.
GB has always felt solid and welcoming

GB has always felt solid and welcoming, just more secure.

5
Date of experience: Jan 13, 2025

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Business Details

  • There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.
    Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.See more

  • email memberexperience@greatbasin.org
  • call 7753334228
  • language https://greatbasin.org

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