crosskeys.co.uk

2.3
2.3 Based on 18 reviews

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Average Rating

2.3

/
5

18 Reviews

5 Star
17%
4 Star
0%
3 Star
28%
2 Star
11%
1 Star
44%

All Reviews

Filter Reviews

Review Time

Consumer
Wouldn’t order again

The fish we had was not cod and had no flavour. Definitely gone down hill.

1
Date of experience: Sep 11, 2025
Lesley Major
Shoddy treatment

Had booked Christmas cruise January this year, took my deposit and full payment July 2025. Yesterday ( Sept 8th ) was cancelled due to lack of interest. A very matter of fact phone call was not offered an alternative or even an apology.

1
Date of experience: Sep 09, 2025
meganova8312
Doesn’t want criticism

Doesn’t want criticism. On the coach you are given a very short survey but jokingly they say over the tannoy that any negative ones will be destroyed. I well believe that. I emailed the company with genuine points about my trip and they didn’t respond.

3
Date of experience: Jul 12, 2025
MrDemoniak
Disgusting drivers

The driver coming to Folkestone School for Girls is showing middle finger to other driver unprovoked. Just because he wanted .Very rude and disgusting. The girls are very afraid of his. They said he's scary.😡

1
Date of experience: Jul 02, 2025
Ralph
Best place I’ve visited in a long…

Best place I’ve visited in a long time.Service great,good varied menu and excellent food served quickly and hot.

5
Date of experience: May 29, 2025
Kylie W.
Absolutely atrocious

Absolutely atrocious Landlord too busy on the phone discussing payment plans with suppliers 'Landlady' too busy playing with chalk£6.30 for a pint of Guinness? Seriously?Avoid at all costs

1
Date of experience: Apr 02, 2025
LF64
Bookeda table for 2.15pm

Booked a table for 2.15pm, by 3.30pm we had only had a round of drinks and our starters, after another 10 minute with finally got out main meal.Beef dinner ... beef was advertised as served pink, best I can say it was at least tender.Roast potatoes were stale and cold also overwhelming in garlic. Rest of the veg was also cold and past its eat by date.Yorkshire puddings were tough, stale and inedible.Service was very slow and not attentive at all .AVOID

1
Date of experience: Dec 22, 2024
Lila Harris
Disappointing food

Perhaps there were not enough staff, but on arrival we found tables that had glasses on and in need of a wipe down. We cleared the table ourselves and asked a member of staff to clean the table. My pizza had a very thin layer of tomato and cheese. I ordered a side dish of mediteranean salad and recieved a bowl of floppy leaves and some mixed grains. When I asked the lady serving about it she said the tomato, pepper and butternut squash was in there but cut small. I didn't agree. She said it was how it had been sent to them.I would not recommend this branch of Weatherspoons.

2
Date of experience: Sep 18, 2024
Bianca
Having visited here for lunch a couple…

Having visited here for lunch a couple of months previous (which was fantastic) I booked a table of 6 for Sunday lunch with friends we hadn’t seen for several years. Really friendly greeting, and shown our table, and told a server would be over in a few minutes to take our drinks order, after 15 minutes I had to go to the bar to ask for service. The young lady was very pleasant and apologetic for not getting our order. Drinks arrived fairly promptly along with the Sunday food menu. We asked the young lady if the music could be turned down a bit as was finding difficult to hear conversation at our table. Surely, the music should be just background, not at a level which drowns out conversation at your table. In fairness this was turned down after 3/4 minutes which was great. We gave our order and food arrived about 10 minutes later. Sadly, all a bit…meh!! and the gammon on the mixed roast was nothing more than a rasher of back bacon. Annoyingly for a couple of our party there was no lamb roast on the menu?? Puzzling or what??. Also, be aware, you only get a small jug of gravy with your meal, which really isn’t sufficient to cover your roast, and extra jugs are £1.95 each. Again, about 15/20 minutes after finishing our meals we had to look for a server to clear our table, and ask for the dessert menu. These arrived and were at best okay. Sadly, for the third time we had to find a server to get our bill, which when it came quite promptly found they add 10% service charge for tables of 6 or more, which would be fine if we’d had good service. A table next to us had 4 people and they were attended far better than us (restaurant wasn’t even busy!!) so feel this was a bit cheeky. I believe 3 stars is about as much as I can give, and deserved.

3
Date of experience: Aug 04, 2024
John Morgan
Worse fish and chips I've had.

My wife picked up fish,chips and musshy peas. The batter on the fish was almost black and the fish inside was dry and over cooked. The chips were pale dry and flavourless.Possibly the worse meal I've had.I gave one star because that was the minimum I could select.

1
Date of experience: Jun 15, 2024

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