Review Time
I'm very disappointed... How many more requests do I have to submit to customer support for them to review my request? I've contacted them several times with questions, but I still haven't received a response. This has wasted my time and caused further inconvenience. I hope the company will resolve my issue!!
I was alarmed by the requirement to make payments via remote access to a computer. This format seems unsafe and unacceptable. I'm not prepared to hand over access to my device for payment, so I decided not to continue the conversation.
The format itself raises questions. It works, but the process feels outdated and uncomfortable. There's a constant feeling that you're doing something wrong or might make a mistake. I'd like a more modern, transparent method that avoids unnecessary steps and stress. It might be fine for a one-off, but not on a regular basis.
I'm very disappointed... How many more requests do I have to submit to customer support for them to review my request? I've contacted them several times with questions, but I still haven't received a response. This has wasted my time and caused further inconvenience. I hope the company will resolve my issue!!
I tried to contact support at the phone number listed on the website, but the line was not working. Calls either didn’t go through or were immediately disconnected. This wasn't very pleasant, especially when you need quick clarification or assistance. A working phone line is basic for customer communication, and its absence makes support feel unreliable.
I faced a lack of support and generally poor experience with GRL books. I got no reply to my messages, and my calls were not returned. If the provided contact details do not work, I will be forced to open a charge back to get my money back, so you can choose to avoid this by finally replying.
The platform works in general, but using it isn’t always comfortable. Page loading feels slow at times, and the interface looks outdated compared to similar services. Navigation can also be confusing in certain sections, which makes simple actions take longer than they should.It’s not unusable, but the experience requires more patience. With improvements to speed, design, and overall usability, the platform could become much more pleasant to work with.
I have a reasonable right to believe that this website is in cahoots and allows money laundering to happen under the ruse of a reputable company. My payment to a crypto exchange to unlock my frozen wallet ended up with them. But this company appears to sell some useless learning books. They refused to refund my payment and are uncaring about their company being used for scam.
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