Review Time
My dog received poor treatment and returned with several small cuts, suffering for weeks afterward. The groomer arrived two hours earlier than scheduled, which forced me to cancel meetings. Additionally, both previous groomers I had scheduled canceled on me, one claiming they were 'on their way.'
I typically avoid leaving negative feedback, but I've faced numerous cancellations from the service, often at the last minute. After giving them another chance, the groomer didn't show up at all. When I reached out to customer support, they were unhelpful and rude, even suggesting I would struggle to find a better service. All I wanted was for someone to arrive as planned. This service is unreliable and unprofessional.
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When it comes to dog grooming in New York City, grooming your dog at home with Groomit is your best choice. Our NYC in-home dog grooming service is convenient, safe, thorough, and offers the least amount of stress for your dog when it comes time to sit through another dog haircut! Schedule convenient within the Groomit App
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