Review Time
They company does not care about customers. They cancelled my subscription without explanation. Webt back and forth with them and they wouldnt say why. Just dont care. They are so unprofessional.
We cancelled the subscription but they continued charging us on paypal for 4 months!! And now they say they cannot find our account. Its actually quite simple to login into paypal and see the transaction history! Unserious company!!
I used this plugin for years without issues, but this year it has become a real problem. It is unstable, it creates costly errors, and there is no technical support on weekends. When support is available, the team is not skilled enough to fix anything properly. They also don’t invest in improving the plugin, so the same issues keep coming back. This has caused financial losses and operational headaches for us. I do not recommend this plugin to any business looking for a reliable solution.
The customer support was slow to respond, and the available customization options were quite limited. The interface could be more user-friendly, and the overall performance felt unstable at times. I expected better consistency and reliability from such a service.
Negative Feedback on GTranslateWe purchased the GTranslate module for 299 USD.We tried to install and integrate it into our site, but after more than 30 days of attempts to adapt it, the module proved to be completely unusable. Because of this long process, we were not eligible for a refund.⚠️ Main issues:The module forces you to keep only one base language, removing all existing native languages from your site. All other languages are then generated automatically from that single base language.If you already run a multilingual website, you risk losing all the SEO you have built over the years for the native languages you remove.It is not possible to integrate translations into your native site language selector. You must use GTranslate’s selector, which disrupts the structure and user experience of your site.If you try to force the integration into your own selector, you will face functional and graphical problems (wrong flags displayed, language not persisting when changing pages, etc.).👉 In conclusion: we wasted 299 USD.We strongly advise against this module for anyone running an established multilingual e-commerce site. It may only make sense for a brand-new site without any existing SEO.The safest method remains to manage languages natively within your CMS. Even if it is more time-consuming, it ensures full control and, most importantly, prevents the loss of years of SEO work.
Forget about pricing and support. The real issue here is Google, and I mean SEO.Gtranslate.io does the worst thing to websites in terms of indexation and SEO. We had a fine working (SEO-wise) shop for a niche in the EU. After installing Gtranslate.io (paid version, hreflang and url translation enabled), our indexation got worse and worse. We monitored it and saw the drops but we needed more time/data. After 6 months it was clear, Gtranslate.io does the worst thing to organic SEO. We deleted the plugin and started over. A few weeks later rankings started to improve again. Now, after just 2 months, we are back. Be aware Gtranslate.io does some weird things in terms of SEO, maybe not in their software or method of working, but Google doesn't like it.
What a complete waste of time.It seemed easy to use and fast to implement at first, so our company gave it a try using their free version.When we decided it's good enough for us, we wanted to move forward to the paid version to have more functionality, only to discover that on the paid version you no longer can have your URLs intact, and it's mandatory to change them.Completely absurd. In the free version you don't have to change any URLs, but then you pay for a subscription and you're no longer able to have that ???? This is the first software in the world where you have less options after paying. What a joke.
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GTranslate is a website translator which can translate any website to any language automatically and make it available to the world!
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