Review Time
I bought a set of two GVM PRO-SD300 Bi-Color lamps. The package was shipped from Germany the next business day, and I received it 2 weeks later. This is very fast delivery for me, as I live on the Canary Islands and packages rarely arrive before 15 days. I should note that the package was held at customs for over a week, which delayed delivery. I haven't used the lamps yet; I only connected them to test whether everything works. They seem well-made. After my first experience, I can confidently recommend them.
I bought a set of two GVM PRO-SD300 Bi-Color lamps. The package was shipped from Germany the next business day, and I received it 2 weeks later. This is very fast delivery for me, as I live on the Canary Islands and packages rarely arrive before 15 days. I should note that the package was held at customs for over a week, which delayed delivery. I haven't used the lamps yet; I only connected them to test whether everything works. They seem well-made. After my first experience, I can confidently recommend them.
I ordered lights on 13 May 2025 directly from the GVMled.com website. 15th of July still waiting. I have followed up a number of times on the order by email. In fairness, I have received a response each time. So far the excuses are:"slow handling of shipments by our warehouse manager. Unfortunately, he has not responded to any shipping updates so far, and we are also quite frustrated by this situation""We have recently been processing the backlog of orders that were previously delayed due to insufficient inventory.""The warehouse staff informed me that all unshipped orders will be processed this week. ""Our warehouse staff is currently away on a business trip, which has temporarily affected our shipping schedule."I will never buy their products again.
Maybe I would have to say something redeeming about their products but I never got them and my question regarding refund are being ignored. Even if I get this lights in the end I don’t recommend dealing with this company. Customer service is non existent.
Awful support with unbelievable postal partners. Waiting for a month to get a 600W light to Greece that mistakenly went to France and still they try to figure out how to redirect it. “ Due to the very low efficiency of the warehouse in the Netherlands…” they said.
THIS IS A SCAM COMPANY! DONT ORDER FROM THEM! I order 2 lights 2 soft Boxes and 2 stands. After 3 days the shipped only 1 Light 2 soft boxes and now refuse to Ship the rest of My order. First they told me Everything was in That order when i showed pictures of what the order contained with the shipping labels visable, then theystop replying.
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