Review Time
They significantly increased their pricing whilst my company was on what we were misled to believe was a trial, and that price increase killed the edge they had on other providers that were previously similarly priced and suddenly became much cheaper. It's a good app, but not worth the extra for small businesses when compared to very similar services from other apps at a significantly lower price. It's hard to not feel that they are price gouging small businesses, focusing instead on agencies who work on behalf of multiple brands. Small businesses can definitely do better than Metricool for the price and functionality at that price-point. Ironically, this was not the case a day or two ago when they seemed pretty good value compared to the competition, but alas no more.
The decrease from 50 to 20 posts per month is a major setback. There's no reason for such a drastic cut. If the team wants to retain users and avoid dissatisfied customers, a more affordable option for 50 posts monthly is essential. Perhaps $3 or $5 a month? Jumping to $18 a month is excessive and will likely drive users away, resulting in negative feedback. Maintaining a freemium model for 30-40 posts per month would be beneficial. The current limit is not feasible for many users, and it's frustrating. I'm willing to reconsider my review if a solution is found. Your service is commendable, but the changes are detracting from user experience, pushing us to consider alternatives.
I sought a platform for straightforward social media posting without analytics or extra features—just a simple schedule and forget option. Initially, this service seemed perfect with a limit of 50 posts per month across various platforms. However, recent updates have drastically changed the situation: 1. Analytics history has been reduced from 3 months to just 30 days. 2. The monthly post limit has dropped from 50 to 20. Given the pricing, I can't justify paying for such a basic service, especially since it doesn’t even allow personal and business profiles to be combined in one account. They appeared to start strong but have now become overly profit-driven. If I must pay, I'd choose any other platform over this one. It’s a clear demonstration of how greed has taken over.
Starting January 2026, the cap is set at 20 posts monthly, down from 50. What prompted this decision? It’s quite puzzling and significantly impacts my workflow. Such a steep reduction might compel me to look for other platforms.
I sought a platform to manage my social media posts without needing reports—just a straightforward scheduling option. Initially, this service seemed ideal with 50 posts per month across all platforms. However, the recent updates include: 1. Analytics history cut from 3 months to 30 days. 2. Monthly post limit reduced from 50 to 20. Given the pricing, it’s hard to justify paying for such a basic service, especially since you can't even manage personal and business profiles together. They started strong but now seem too focused on profit. If I must pay, I'd prefer any other platform over this one. It’s a clear example of how greed has taken over.
1. Analytics history reduced from 3 months to 30 days. 2. Monthly post limit decreased from 50 to 20. The price of $18 a month for social media posting is outrageous when most users won’t recoup that cost. Very few users require 5 brands—there’s no option for single users, and this 'update' has rendered the service ineffective.
It helps me streamline everything more effectively and automatically. It saves me a lot of time, for which I'm very thankful. The support is incredibly fast and helpful, and I truly appreciate the assistance from the support team! I highly recommend giving it a try; you won’t regret it. If you have questions, just reach out to the fantastic support team or explore the available certification.
The company fails to send a courtesy reminder about plan renewals, and I hadn't utilized the service for months yet was charged automatically—$60 more than my previous payment, which feels unfair. I was informed that courtesy reminders aren’t sent because 'they often end up in spam,' implying that they hope users will overlook it and accept a 'no-refund' policy. I won't return.
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