Review Time
This company is taking a new approach in travelling and hotel bookings by making it much more accessible to conscious muslim travellers, offering great deals, offers and advantages for clients (including their rewards programme) - definitely recommend!
I booked a Classic Room – No View through HalalBooking at Pullman Zamzam Madinah.
“No View” does not mean “no natural daylight.” The room I received had virtually no daylight at all. At 12:00 noon, the room was dark unless artificial lights were turned on. I have photo and video evidence of this.
At no point during booking was it clearly disclosed that the room could face an enclosed internal shaft with almost no daylight. If this had been transparently presented, I would not have selected this category.
Despite providing visual evidence, HalalBooking continued to rely only on category wording and declined any compensation.
This review is not about the hotel staff, but about how the room was presented on the booking platform. Transparency in room descriptions is essential so customers can make informed decisions.
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Halalbooking.com is the world’s leading search and booking website for halal-friendly travel, allowing you to book accommodation online.
Halalbooking aims to provide halal-conscious travellers from all over the world with a wide choice of accommodation that best suit their preferences.
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