Review Time
I ordered two hampers that never arrived. I tried using the chatbot for assistance but it was unhelpful. I spoke to a representative on three occasions, and despite promises to follow up, I received no updates. It seems the delivery was falsely marked as completed. The lack of interest from customer service in resolving this issue is unacceptable.
The communication was very poor. I paid extra for a specific delivery date, but they ignored my notes and delivered early, ruining the surprise. I requested a credit for the additional shipping cost, but they have chosen to ignore my request. Very disappointing.
I ordered a hamper from overseas as a pre-Christmas surprise for my son and his girlfriend. I was informed it was delivered, but my son hadn’t received it. I’ve sent several emails without any response, and the surprise is now ruined. I wish I had checked the reviews before ordering. I have had better experiences with other services.
This was a huge letdown! I ordered on Saturday, it supposedly shipped on Monday, but it wasn’t delivered until late Thursday. There was absolutely no communication or apologies from the service. I recommend looking for other options.
The hamper was delivered late and left in the foyer of my friend's building, despite him being home. No effort was made to contact him directly. Given the high delivery fee, I expected better service. Customer support could not resolve the issue, making the experience disappointing.
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Hampers with Bite is a professional gift hamper service, specialising in gifts for all corporate, Christmas, and personal requirements.
We are very proud of our products and service, and always welcome feedback.
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