Review Time
Advertise stock for ordering that isn’t in stock. I was about to pay by Paypal but double checked. They didn’t stock what they said on-line they had and had no idea when they’d get it. I asked several questions but they were ignored until `i asked again. I asked about the delivery for items is “was it next day” and they said they didn’t know.Utterly clueless.Avoid..
Phoned today for advice spoke to lovely helpful gentleman named glyn.great help and will be returning for more goodies many thanks to you all. Mike. P.S Don’t bother with so called online enquiry forms = they never reply. Also with the two email addresses they have!
Later last year I spent over £1,000 on an Aor AR8600mk2 and an Aor LA400 loop antenna. In other words, I did my own large part in keeping these guys in jobs during these difficult covid-19 times. I sent an email about the Aor digital ARD300 unit last night, and I received a dismissive and rude reply. The ARD300 unit can involve a tiny mod for the 8600mk2, according to its official manual, online. Of course optional extras like the collins filters require a soldering iron too, i.e. not for me!I rang up W+S and they were argumentative, and being AOR's main dealer in the UK, they were shockingly clueless. I think they basically didn't want to sell me this £799.95 item, but lacked the people skills to say so. Their email reply essentially said, sit tight for a number of weeks, we're not telling you how many, and an engineer might ring. I ended my telephone call by spelling it out that they didn't actually want the sale.It's a shame they are so unhelpfully avoidant.Will I support them and their company further? I might if they apologise, but they'd have to swallow pride...
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Waters & Stanton began in 1973 as a partnership between Peter Waters & Jeff Stanton. From a small lock-up shop in those early days, they grew to become one of the largest retailers & distributors of radio communications and accessories.
Whilst their roots in amateur radio have remained very firm and their leadership in the UK amateur radio market is unchallenged, the company has moved into other areas of electronics and communications.See more
