Review Time
Wish I could give it no stars 3 weeks later and no stickers. No dispatch email. So emailed them and told it was dispatched. Still nothing. So emailed again and got tracking info. Which is how I found out they are coming from China and haven’t even left the country yet. It is a co.uk website but NOT UK BASED! Nowhere on their website does it state they are not UK! Feel very conned and mislead. £28 for some star stickers thought I was getting quality from a uk website. Could of ordered the same thing on eBay for a fraction of the price. Would never of ordered if I had of know. Luckily I paid via PayPal and have opened a case for a refund. Do not buy from this scam of a company. After reading other reviews they need to be shut down!
Agree with all other reviews on here. Ordered a motif on 25th January and chased a few times, 1st reply said they had returned from a short break and second said delivery takes 7 business days. Read these reviews and decided enough was enough. Reply’s were always within a few days and I have just received a refundDon’t order as you will be chasing the dream!!
If I could leave zero stars I would. This is the worst company I have ever dealt with. Appalling. I ordered in early January. The colour of the decals I received was not as expected. I contacted them and was asked to send a photograph, which I did. No response... and this has gone on and on. At one stage I was told they would send the correct colour. Nothing. When I emailed again, I was told they were "on holiday". Feb 13th and I'm still waiting. On a leaflet that comes with your order, they have the nerve to ask that you don't leave a bad review as they are a new business. They will sort any problems.That says it all really....
I ordered from here as I wanted the decals quite quickly, the items were good value and they had a uk address and stated orders are shipped within 1-2 days! Over a week after I placed my order I hadn’t heard anything so I contacted them for an update. I was told that they had had a short break and were working on my order. After a few more emails I was told delivery takes 6 days as they are shipped from China. Even though I was disappointed I decided to wait for my order. Another week later and still nothing I asked for an update and received the reply “we will cancel your order” I feel the information on the website is misleading and their customer service is poor! The only positive is that I received my refund straight away!
BAD CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!Sent many emails - NO REPLY BACK!!!!!!!!!!!!!!!No sign of order yet either even though they say takes 6 business days- it's now 12 days into it!!!!!!!!!!!!!!!!!!!!!!!!AVOID- No contact number either? They say they are in London - why no contact number then???
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