Review Time
I ordered 3 bras using the sizing chart Hatmeo provided. After 5 weeks they eventually arrived and did not fit at all. I asked for a refund. I was offered a voucher and a $10 refund on a $124 purchase and to keep the bras. What I am supposed to do with them I have not idea. I have insisted on a refund. They have finally agreed to a refund of $104. I have paid $20 postage to China. Waiting to see if the parcel arrives and if I MIGHT get the refund. I find this company to be a rip off, hiding behind small print. Much better companies to order from.
The bra offers absolutely no support, is made of very flimsy and cheap material. The company then makes is very difficult to return the product. I paid $59.80 for the bra and $5 was added at the checkout even though it said free delivery. When I tried to return it, I was offered first $5 refund to keep the bra, then $6, then $7 until it got to $9 with each request to return the bra and get full refund as stated on Hatmeo website. Finally, when I insisted on returning it, I got an address in Shanghai, was told that $14 was for delivery and $5 for insurance, and I will get back $45 once they reeive it. The cost od sending it back to China and the uncertainty of getting a refund at all made me hesitant to spend more money on this cheap product. Overall very bad customer experience and total waste of money. I will never buy anything from this company, not worth the hassles they put you through when you are trying to return the cheap product.
The bra was not accurate to the size in Label. It has to be sent back to China, so all they want to give me is $3.00 for a $40 purchase. They should not be able to be in business. Never buy from China. Always American made. Won't happen again.
Don’t waste your money - it’s a con. These bras are terrible quality and nothing like the picture. I am trying to return them - cost over $100 aus dollars and this is the response I got “ We understand your desire to return the item.However, in cases like this, the cost of return shipping can sometimes exceed the item's original price. Furthermore, we are unable to issue a refund if the return shipment is lost in transit. To provide a satisfactory resolution while avoiding these risks, we propose a compromise of $8 to close this matter”.
I've been had! Wish I'd had the good sense to read the reviews of the company before ordering. Like others I received inferior bras, nothing like expected. Was given the same run around when trying to do a return, I did finally get an address to return the items ( in China), but postage was expensive and then the items had to be approved for refund. Who's to say they wouldn't find fault with the product and refuse a refund. Decided to cut my losses and accept an $8 refund and told them to keep their $30 voucher. This girl has had her lesson in 'buyer beware'.
This is a scam. The sizing is totally wrong i ordered XXL and XL both way too small and they just don't fit around your body, and i am not a large person. I paid $95 and they say refundable, but it is not.Asking for a refund was not forthcoming, an $8 refund and voucher for $40 - why would i want to buy more of these? have to chalk it up to checking reviews before i buy anything again. BEWARE do not buy this product.
I paid $65 Australian dollars for a bra that is not the normal fit for a larger cup. It looks like a teenagers bra. No support . BEWARE because I live in Australia they do not accept returns and wanted to refund me $5. In their refund policy I cannot find where it states if you order from overseas there is no returns no refunds.
I ordered 3 bras using the sizing chart Hatmeo provided. After 5 weeks they eventually arrived and did not fit at all. I asked for a refund. I was offered a voucher and a $10 refund on a $124 purchase and to keep the bras. What I am supposed to do with them I have not idea. I have insisted on a refund. They have finally agreed to a refund of $104. I have paid $20 postage to China. Waiting to see if the parcel arrives and if I MIGHT get the refund. I find this company to be a rip off, hiding behind small print. Much better companies to order from.
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