haystravel.co.uk

5
5 Based on 161 reviews

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel ...

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Average Rating

5

/
5

161 Reviews

5 Star
95%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
1%

All Reviews

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John Homes
RE- Hays Travel Chester Posting glossy holiday adverts for Dubai while there is active war in the r

RE- Hays Travel Chester

Posting glossy holiday adverts for Dubai while there is active war in the region feels tone deaf and inappropriate. People are suffering, families are being displaced, and this comes across as putting sales before basic human compassion.

Really disappointed in the lack of sensitivity shown here.

1
Date of experience: Mar 01, 2026
Sarah Wisniak-cole
Hays Waterlooville The staff at this store have gone above and beyond to help with our holiday. They

Hays Waterlooville
The staff at this store have gone above and beyond to help with our holiday. They were both friendly and knowledgeable, making sure we had the best holiday planned. Would definitely recommend a visit.

5
Date of experience: Mar 01, 2026
Rachael Peters
Emma was very knowledgable and was able to use our wish list to find the perfect holiday for us in a

Emma was very knowledgable and was able to use our wish list to find the perfect holiday for us in a quick efficient manner. Will definitely book through them again.

5
Date of experience: Mar 01, 2026
Margo Millington
My sister and I were very nervous going to book our very first cruise, the staff expertly took us th

My sister and I were very nervous going to book our very first cruise, the staff expertly took us through it all and made it a very enjoyable experience.

5
Date of experience: Mar 01, 2026
Pamela Sanderson
As always we were treated like royalty nothing to much. Cliff was brilliant and extremley helpful. I

As always we were treated like royalty nothing to much. Cliff was brilliant and extremley helpful. I have said it befor and will say it again we would never go anywhere else to book our holidays. Be seeing you again very soon to book our September holiday

5
Date of experience: Feb 28, 2026
Susan Mwajanji
Shelley went out her way to contact the travel company, direct, when flights were not available for

Shelley went out her way to contact the travel company, direct, when flights were not available for 2027. I am now looking forward to a holiday with no single room supplement..all inclusive and at a respectable cost

5
Date of experience: Feb 27, 2026
Elite Dragon
Chenise helped me wonderfully to arrange my DisneyLand trip. She told me 'what to' and 'what not to

Chenise helped me wonderfully to arrange my DisneyLand trip.
She told me 'what to' and 'what not to' expect expect there. She helped me with all my queries and printed all the information that I would need.
She gave me all the travel times aswell, so I'd like to very much praise her for her abilities.

A big thankyou with a hug to Chenise

5
Date of experience: Feb 26, 2026
Lu Dahat
My daughter and I were listened to and all our questions were answered .We felt well looked after an

My daughter and I were listened to and all our questions were answered .We felt well looked after and were assisted to find the exact holiday we were looking for .So friendly and helpful .Would afmdvice everyone to book through them

5
Date of experience: Feb 26, 2026
Irene Wilson
Mary Carrol is always our go to agent when booking through Hays Travel. She has arranged our holida

Mary Carrol is always our go to agent when booking through Hays Travel. She has arranged our holiday to Madeira for us in May. She was very courteous as always and helped us in making our final choice of hotel to Funchal. Flights transfers and accommodation all taken care of and all explained so we have no worries.

5
Date of experience: Feb 26, 2026
Trisha and Peter Tindall
We had to make a quick decision to change plans for an upcoming 65th birthday. So we went to Hays Tr

We had to make a quick decision to change plans for an upcoming 65th birthday. So we went to Hays Travel to help us rearrange our celebrations. We had some sort of idea where we wanted to visit but not quite sure where to stay or where to fly from. Immediately we felt that the person helping us understood our needs and our price range. She showed us a few different options and gave us the time to think about how they suited us. There was no pressure to choose anything and Beth was very respectful and friendly. It was a really simple process and we were pleased to have the expertese of Hays and the friendliness of Beth. Thank you very much and now we are really excited about our upcoming travel.

5
Date of experience: Feb 25, 2026

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Business Details

  • Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them.
    Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services.

    We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way.

    Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
    See more

  • email online.support@hays-travel.co.uk
  • call 0330339985
  • language https://www.haystravel.co.uk

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