Name: hazelandrueboston.com
Telephone: 000000000
Rating: 1.7

Diane May Guest

I would not give them even one star. I have been trying to return a sweater which arrived in a compl

I would not give them even one star. I have been trying to return a sweater which arrived in a completely wrong color and they won’t accept it back. Only if I pay to ship it back to China. For a sweater that is not at all what I ordered. 20 emails back and forth with them trying to get me to keep the ugly sweater and they will refund me 50%. And they sign emails “warm regards”. What a joke!!!

Date of experience: Feb 08, 2026

Brenda Kneeland Guest

1 month ago

I purchased two pairs of shoes over six weeks ago. Tracking indicated the shipment reached the Unite

I purchased two pairs of shoes over six weeks ago. Tracking indicated the shipment reached the United States but then showed a delivery exception and was returned to the U.S. shipping facility. Despite sending multiple emails requesting an update and/or a refund, I have received no response. This company has been extremely disappointing, and I’m hoping my credit card dispute will result in a refund. If I could award zero stars on this rating, that would be more accurate than the one star for this compnay.

Date of experience: Jan 30, 2026

Lori Anderson Guest

1 month ago

Product quality fell short of expectations.

The quality of the product did not meet my expectations and felt quite poor. However, the support team was decent after I shared my concerns. The online storefront presents itself as a high-end boutique, but the product appears significantly cheaper. 🤔 Are these items sourced overseas?

Date of experience: Jan 21, 2026

TCZeik Guest

2 months ago

Disappointing product experience

The coat was made from low-quality material and did not match the advertised fit. I sought a refund but was persuaded to accept store credit instead. I chose a hat, thinking it would suit me, but it turned out to be too small. Overall, I'm very disappointed and will not be ordering from this seller again.

Date of experience: Jan 02, 2026

JC Guest

2 months ago

NEVER RECEIVED THE SHOES I ORDERED...

I NEVER RECEIVED THE SHOES I ORDERED AND PAID FOR, AND THE COMPANY WON'T DO ANYTHING ABOUT IT. TERRIBLE SERVICE!

Date of experience: Jan 02, 2026

April Howard Guest

2 months ago

Poor quality coat and disappointing service

The coat was made from low-quality material and did not fit as advertised. I wanted a refund but was convinced to accept store credit. I chose a hat, thinking it would be fine, but it was too small and didn’t fit. Very disappointed overall. I will not be ordering from this seller again.

Date of experience: Dec 31, 2025

Gary K. Guest

2 months ago

Disappointing jacket purchase

The jacket I received did not match what I ordered online. The color was correct, but it lacked pockets and looked very unappealing. I was quite disappointed.

Date of experience: Dec 31, 2025

Dane Guest

2 months ago

Slow delivery and poor quality

SLOW DELIVERY AND THE PRODUCT IS JUST LOW-QUALITY JUNK!

Date of experience: Dec 31, 2025

Roetz26 Guest

2 months ago

Still waiting for my order to arrive

I’m still waiting for my item to arrive for Christmas. I ordered from a nearby location, not realizing it was coming from abroad. After clearing customs, it ended up in Seattle, which is quite far from me.