heatholders.co.uk

3.6
3.6 Based on 45 reviews

Heat Holders: The Warmest Thermal Socks, Hats, Gloves & More. Heat Holders are quite simply the warmest thermal socks and accessories you can buy! We started out in 2008 with a vision to create the ultimate thermal sock, warmer than anything else on the m...

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Average Rating

3.6

/
5

45 Reviews

5 Star
64%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
33%

All Reviews

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Review Time

Tyler
Disappointing Quality and Lack of Support

I spent £90 on two hoodies for Christmas gifts. One was acceptable, but the second was of poor quality and seemed like a reject. The arm lengths were uneven, and it didn't fit properly. I've tried reaching out to customer service, but they have ignored my emails. It's been impossible to contact anyone. I recommend avoiding this and just spending a little less on something better.

1
Date of experience: Jan 02, 2026
Wilma C.
Disappointing Quality for the Price

I spent £90 on two hoodies as Christmas gifts. One was fine, but the second was of poor quality and seemed like a reject. The arm lengths were uneven and it hung awkwardly. Customer support has ignored my emails, making it impossible to reach anyone. I suggest avoiding this and opting for something cheaper.

1
Date of experience: Dec 25, 2025
Mirko57
My Husband Adores Them!

The product quality is excellent, and the customer service was incredibly fast and efficient when a pair of socks was missing. They arrived the next day just in time for Christmas. My husband loves these socks, and now I know what to get him for the holidays. Thank you to the team!

5
Date of experience: Dec 23, 2025
Lara Rogers
Outstanding Service

I received brilliant service; my order arrived in less than 24 hours. Kudos to the postal service as well. Since this order was a gift, I can't comment on the product yet, but I wish everyone a Merry Christmas!

5
Date of experience: Dec 18, 2025
Howard P.
Warm but Quality Issues

I appreciate how warm and thick the socks, hat, and gloves are. The hat and gloves have a lovely soft lining, but the socks feel a bit rough inside. It's unfortunate that the women's socks only come in one size, as they are a bit small for me. I bought the gloves in a large, and they are slightly short on my fingers. My main concern is the stitching quality; the inner lining of the socks is peeling off, and there’s loose threading on the hat. I'm apprehensive about washing them.

3
Date of experience: Dec 10, 2025
Sharleen Hughes
Fantastic Customer Service and Cozy Socks!

I've been using these thick socks for the past decade, and they never let me down! They are warm and now come in various colors and styles. Unfortunately, my parcel was left outside and taken by someone, but the company quickly sent a replacement. The customer service team was incredibly helpful. I'm definitely ordering again and have asked for thermal gloves for Christmas!

5
Date of experience: Nov 19, 2025
Marissa Scott
Holes After Few Wears

These are lovely and warm, but they develop holes quickly. After just a few wears, it's the same issue across all four pairs I own. I initially thought it was bad luck, but it keeps happening. They are not cheap, so I won't be purchasing them again.

1
Date of experience: Nov 15, 2025
Honor
Quick Resolution for My Order Issue

The issue with my order was addressed very promptly, and the product is fantastic. I received great customer service and would highly recommend this company.

5
Date of experience: Nov 11, 2025
Very Impressed, Highly Recommend!

I'm very impressed with both the products and the service. Ordering was easy, and items arrived quickly. It's straightforward to get refunds and replacements, which is a big plus. I especially love the thermal gloves I ordered, as they really help with my condition. The rewards program is a nice bonus too!

5
Date of experience: Nov 04, 2025
Warm but Poor Quality

They are indeed warm, but the quality is lacking. All of them develop holes after just a few weeks of use.

1
Date of experience: Oct 20, 2025

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Business Details

  • Heat Holders: The Warmest Thermal Socks, Hats, Gloves & More.
    Heat Holders are quite simply the warmest thermal socks and accessories you can buy! We started out in 2008 with a vision to create the ultimate thermal sock, warmer than anything else on the market. Since then, we've used our world-leading insulation knowledge to create ranges of thermal underwear, tights, hats, gloves, neck warmers and more. We also now offer a range of products to bring more warmth right into your home, including our toasty thermal blankets, which are available in a wide range of colours.See more

  • email customerservices@heatholders.co.uk
  • language https://heatholders.co.uk

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