Review Time
I strongly advise against using this service! I sought their help for an antibiotic when I needed it. They fulfilled the request, but when I tried to cancel my membership a month later, the link was broken. I reached out directly and was told my cancellation request was noted. Fast forward eight months, and I discovered they had been charging me the full monthly fee of $39.99 all along (over $300 total!). When I contacted them with proof of my cancellation email, they simply shrugged and said, 'sorry for the confusion,' but offered no refund. While I understand that errors can happen, a company that fails to rectify a clear mistake after taking money that wasn’t theirs has lost its integrity. I would definitely NOT trust them with my health. There are many other options for this type of care, and I suggest you choose one of those instead.
Awful service. They promote unlimited 24/7 appointments, but when you try to register, you can't because they haven’t sent your information to the service. I chatted with them and was told to wait 2-4 hours! Twenty hours later, I still can’t make an appointment. I tried calling, but there was no assistance and no way to book an appointment.
I strongly recommend not using this company! I sought their help for an antibiotic, and while they completed the service, I later tried to cancel my membership. The cancellation link was broken, so I reached out directly and was assured my request was noted. Fast forward eight months, and I found they had been charging me the full monthly fee of $39.99 the entire time (over $300!). When I provided proof of my cancellation email, they merely shrugged and said, 'sorry for the confusion,' without offering a refund. Mistakes can occur, but a company that doesn’t rectify clear errors after taking money that isn’t theirs has compromised its integrity. I would absolutely NOT trust them with my health. There are many alternatives for this type of care, and I recommend going with one of those.
Fraudulent. They took my money and never provided a password. I reached out to customer service for a refund and received no response. I reported them to the appropriate authorities. This is definitely a scam. The police have been contacted and a report has been filed for credit card theft.
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