hensleylondon.com

2.8
2.8 Based on 21 reviews

Hensley London offers Elegant women's dresses, jewelry, and accessories. Discover high-quality, affordable fashion for any occasion with fast shipping. Upgrade your style today!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

21 Reviews

5 Star
27%
4 Star
18%
3 Star
5%
2 Star
0%
1 Star
50%

All Reviews

Filter Reviews

Review Time

Vilma Taylor
Completely disappointing experience

Completely disappointing experience... the item looks nothing like the pictures and the material is entirely different from what was described. It feels like a scam... I paid £36 and only received a 20% goodwill gesture instead of a return option, which would have been too costly due to customs. I strongly advise against purchasing from this seller.

1
Date of experience: Jan 17, 2026
Maureen Barnes
Warning against this seller, it's a scam.

I typically avoid writing reviews, but I feel compelled to warn others about this seller. I ordered a sweater that took over a month to arrive. The quality was subpar, with cheap materials and faulty stitching, rendering it unwearable. I immediately sent photos seeking assistance. The support team claimed they would help, but I never received any follow-up. After three emails, I got no responses, and the provided phone number seems fake. Supposedly a foreign company, so nothing local about it. I sent a final request through the website, only to receive the rudest response I've ever encountered from a retailer. I plan to involve my bank to secure a refund. You’d be better off shopping elsewhere, where customer service is honest and the quality is superior.

1
Date of experience: Jan 08, 2026
Scarlett Butler
Completely disappointing in every aspect

I usually refrain from leaving reviews, but my experience with this purchase was incredibly frustrating. The item I received was nothing like the images, the quality was appalling, and it took an eternity to arrive. There's no option to leave feedback on my purchase, which makes me suspect that the reviews on their site are fabricated! Avoid this seller! Returns are at the customer's expense and must be sent overseas! They shouldn’t be allowed to market themselves on platforms where I discovered them.

1
Date of experience: Jan 08, 2026
Chadwick
Purchased a stunning pair of earrings…

I ordered a beautiful pair of statement earrings along with a matching necklace, and they are absolutely stunning! The quality is remarkable, they sparkle wonderfully, and I received numerous compliments at a friend's dinner party!

5
Date of experience: Jan 03, 2026
IIrazacII
Fantastic shopping experience from start to finish

I had a fantastic shopping experience from beginning to end. The website was user-friendly, the checkout process was seamless, and my order arrived promptly. The design was elegant and perfect for a special occasion.

4
Date of experience: Jan 02, 2026
Cassidy A.
Exceeded my expectations!

My expectations were surpassed! The outfit I received looked just like the images and felt high-end when worn. The fit was flattering, and the quality was impressive for the price.

4
Date of experience: Jan 02, 2026
Tonya Wilson
Average experience with the product

The item I received looked similar to the images, and the fit was acceptable. However, shipping took longer than anticipated, and tracking updates were unclear. The support team eventually responded, but it took some time. I'm giving it 3 stars because the overall shopping experience was just average.

3
Date of experience: Dec 30, 2025
SrHardcore37
Thrilled with my order

I'm thrilled with my order! The dress I purchased for a wedding arrived on time, looked even better in person, and the fabric felt luxurious. I also had a quick question about sizing, and their support team responded the same day with helpful information. Overall, a great experience.

4
Date of experience: Dec 26, 2025
Elegant and modern outfit

I adore how elegant and modern the outfit I ordered looks - it appears much more expensive than it was! The design is chic, the fit is excellent, and the online shopping experience was smooth.

5
Date of experience: Dec 24, 2025
Janee Fisher
Still waiting for a tracking number

I'm still waiting for a tracking number. My bank won't get involved, the phone number seems to be fake, and they haven't replied to my emails. This is just ridiculous!

1
Date of experience: Dec 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Hensley London offers Elegant women's dresses, jewelry, and accessories. Discover high-quality, affordable fashion for any occasion with fast shipping. Upgrade your style today!

  • language https://hensleylondon.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More