Name: herohealth.com
Telephone: 8558559962
Rating: 4.6

Angela Watkins Guest

This has truly been a blessing and a lifesaver. When I first got the machine I was excited about all

This has truly been a blessing and a lifesaver. When I first got the machine I was excited about all meds being dispensed and reminders. Since I got it I now have a TBI(traumatic brain injury) and I absolutely love every feature Hero offers. Insurance companies need to rec amend this to patients and cover the cost.

Date of experience: Jan 25, 2026

Angela Watkins Guest

1 month ago

This has truly been a blessing and a…

This has truly been a blessing and a lifesaver. When I first got the machine I was excited about all meds being dispensed and reminders. Since I got it I now have a TBI(traumatic brain injury) and I absolutely love every feature Hero offers. Insurance companies need to rec amend this to patients and cover the cost.

Date of experience: Jan 25, 2026

Larry Garrett Guest

1 month ago

customer service

On top of customer service

Date of experience: Jan 12, 2026

James Loew Guest

2 months ago

Ihave a a large amount of pills to take at varying times, as a result, I have troubles remembering w

Right on time with Hero!

Date of experience: Dec 25, 2025

Rosemary Esposito Guest

2 months ago

Great service

Great service. Always there if I need help Overall great service.

Date of experience: Dec 11, 2025

Susanna Carey Guest

2 months ago

I’ve been using the HERO to dispense my…

I’ve been using the HERO to dispense my medication’s for about a year now and I find it so helpful to keep me on time and save my time by using the dispenser.

Date of experience: Dec 03, 2025

Charlie Alvarez Guest

3 months ago

Hero is a lifesaver for me and my 96…

Hero is a lifesaver for me and my 96 year old mother. Taking her meds became more and more difficult over the last few years. Hero makes it easy for me- I can track it, make changes, and always know that my mom had taken her meds. A big stress reliever!

Date of experience: Dec 01, 2025

David Bott Guest

3 months ago

Amazing team and product from the start to end...

Amazing team and product from the start to the end.The Start...Needed help with making sure our Father and Mother were taking their meds as needed and on time. That lead us to Hero which was a very simple process to get started. At the end we needed to cancel the account. Even though this started with an AI chatbot with me mentioning the passing of our mother, the AI said it was sorry and then was sending me to a live person. I did not hold long enough for an individual to pick up the chat, however a Hero team member reached out afterwards via e-mail, sending us a condolence card which was simply amazing! She also let me know the account was closed and sent return instructions for the Hero along with a prepaid shipping label. So Thank You Hero for the many years of service you've given to both of my parents. Unfortunately, the time has come for now to need to part ways with not only our loved ones but with Hero. Again...Thank You very much for the service provided that helped our family in so many ways. Can't seem to say it enough.

Date of experience: Nov 26, 2025

Sophie N Guest

3 months ago

The app deletes medication schedules

The app deletes medication schedules. Customer service is not live, it is AI. Request a human and you get voice mail message that asks you to leave a message, with response coming hours later. Skip it.

Date of experience: Nov 22, 2025

Joseph Carroll Guest

3 months ago

Love My HERO

The HERO has made my life of taking medication so much easier. I don't have to try and remember to take my meds because HERO does it for me. Before HERO I would forget to take my meds but not anymore now that I have this device.