sequencing.com

4.5
4.5 Based on 444 reviews

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Average Rating

4.5

/
5

444 Reviews

5 Star
83%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
10%

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Ruth Anne Phillips
1. Takes a very long time to get results. 2. They charge you for expediting results. 3. You get yo

1. Takes a very long time to get results.
2. They charge you for expediting results.
3. You get your results in bits and pieces.
4. The site is extremely difficult to navigate
5. The AI feature cannot access your results, it simply rehashes what you need to do in order to try and figure out your results
6. The genome feature often doesn't work for the categories you are trying to search. I was not able to access specific genomes. When I put in the "condition" I was trying to find, it sometimes came up, sometimes it didn't. Way too fragile and difficult to understand and access. I was kicked out of the system multiple times.
7. You will have a long wait time trying to obtain and get your information
8. They will try to get more money from you after your initial payment. Kind of like an ongoing scam.
9. I guess if you're some kind of genius this might be helpful to you. For me, it was a waste of money. I simply wanted to know if I carried a specific variant - and it was impossible to figure out. I still don't know if I carry the JAK2 variant. Maybe. Maybe not. Lol. It's the only reason I paid for this test.
10. Trying to get assistance from an actual human is impossible.

1
Date of experience: Feb 28, 2026
Dom Walker
Finally, a Life-Changing Diagnosis!

Having been born with non-immune hydrops fetalis and enduring 40 years of chronic pain, bleeding issues, and scoliosis, I finally have clarity about my condition! I discovered that I have Noonan Syndrome 8, a rare genetic condition that wasn't identified until 2016. This insight has answered a lifelong question for me. Thank you to the service for providing this crucial information!

5
Date of experience: Jan 18, 2026
Andy
Thorough reports filled with valuable insights

I have received my reports and am currently reviewing them. There is a wealth of information to process and comprehend. It's impressive how much detail is included. My healthcare provider and I will definitely utilize this to decide the best approach for maintaining my health and well-being.

5
Date of experience: Dec 28, 2025
Katrina Barnes
Extremely unsatisfactory experience with the service.

My experience with the service has been very disappointing. I sent two DNA samples through Express international mail, incurring a significant postage cost, and the package has been stuck in U.S. customs since October 24. The tracking indicates that the samples haven't moved for weeks. I reached out for assistance and received only one response, which merely reiterated the information I had already provided in my initial email. Since then, I've sent four additional emails over several weeks, all of which went unanswered. There has been no follow-up, no support, no contact with USPS, and no effort to help resolve the issue. For a service dealing with sensitive DNA material, this level of customer care is unacceptable. I’m not seeking an “update” — the tracking details are already accessible. I expected the service to take responsibility as the recipient, provide guidance, and present a solution, but instead, I was met with silence. Given my experience, I cannot recommend this service at all.

1
Date of experience: Dec 05, 2025
Diane Fowler
Autoimmune issues.

I think the time line for getting my results has been pretty fast. I just received my results yesterday so still trying to learn how to use the information and navigate the system. I still do not know what all my results mean, but I am thankful to have the information and share with my Doctors so we know how to move forward. I am 66 now.

4
Date of experience: Oct 28, 2025
Thankful for Sequencing!

I am truly thankful for my experience with Sequencing thus far! The timing has been brilliant and I am looking forward to receiving my results, as well as ordering additional sequencing tests in the future! I have been struggling with Ehlers Danlos symptoms and curious to see if the syndrome is evident in my genes. Absolutely recommending to family and friends. Thank you for your service!!

5
Date of experience: Oct 26, 2025
Sandra F.
Awesome Email Updates

They had regular email updates while tests were processingResults were informative and easy to accessQuick turn around

5
Date of experience: Oct 25, 2025
Laurence Rick
As a healthcare professional I have…

As a healthcare professional I have found more useful data from Sequencing.com than I thought possible. I have more information for tests that are useful and medications that I may use on patients. This data also helped me have a more complete sense of my future. Thank you.

5
Date of experience: Oct 22, 2025
Ginnee from Spokane
Truth in Opposition to All Else

As a health care professional, I am finding out reasons for a previous personal illness response having such negative outcomes on my body. This has given me concrete validation for my experience and why a career change is necessary to improve health outcomes for myself and others! This has helped me in turning a new chapter in my book instead of continuing to read the old! I am looking forward to this process of self discovery and making positive choices for the future! I hope in time and as appropriate, sharing my information with interested parties could help society and medicine grow as a whole. I am grateful for the insight I have been provided and value the HIPPA compliance it offers. Worth the wait!!!!

5
Date of experience: Oct 21, 2025
Michael  Anderson
Get the answers you seek

Final reports were easy to understand. Plenty of definitions and explanations. I got the answers I wanted. Worth it.

5
Date of experience: Oct 19, 2025

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