heronspetworld.co.uk

4.7
4.7 Based on 44 reviews

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Average Rating

4.7

/
5

44 Reviews

5 Star
93%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
7%

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Mr Dennis Frankland
what is great about herons is their quility products

what is great about herons is their range of quility fish food and other products in relation to the aqutic hobby. the fish food is excellent and all of my fish enjoy eating it which helps keep my fish healthy and in good shape. when ever i have contacted them for advice they have always been most helpful. they are always polite and very understanding. i would certainly recommend them to anyone who keeps tropical fish or other pets.

5
Date of experience: Feb 03, 2026
Christine Kirkbride
EXCELLENT quality of food AND service

EXCELLENT quality of food AND service! My doggies adored them so so much I've never seen them that keen to eat so fast haha. But I'll limit their treats as they'd rather eat them all as they're greedy little ones... Thankyou again for your amazing service communication I appreciate how fast you contact... Means alot...DEFINITELY will be ordering again soon! Can't be running out of these ! Haha. Thanks guys. Lots of doggy kisses from Bear & Bonnie xxx

5
Date of experience: Jan 23, 2026
Barry Cox
Good communication ,very competitive…

Good communication ,very competitive price Excellent delivery. Most of all good quality, I have used your products for a while and my fish and shrimps enjoy their food very much. I never get any left over or water discolouration. Top class.

5
Date of experience: Jan 04, 2026
Angryoap
This is the 2nd time Ive bought from…

This is the 2nd time Ive bought from them, the first time they redelivered and put things right so I have given them another go. Very helpful comms and I await the delivery tomorrow. Arrived safely today (06/01/26)

5
Date of experience: Jan 03, 2026
Angie Roe
Any problems are dealt with promptly and the food is excellent quality

They quickly replaced the food I had purchased for my fish. I would have left a negative comment but they really sorted everything out and we're so polite and helpful. Any problems were dealt with very quickly without a fuss. I will use their service again 5**** service thank you so much

5
Date of experience: Dec 26, 2025
Steve Clarke
Great service

Order arrived, slight problem. Excellent customer service, and new item dispatched extremely quickly. Cannot recommend enough 🙂

5
Date of experience: Dec 20, 2025
Quality Holiday Fish Food.

I was going away for a week and need some food that would last for this duration.I bought weekend sticks fish food.My fish ate this product and as it states on the packaging, it keeps the water clear.I have tried 2 different popular brands from pet shops. Each time many of my fish had died and the tank was polluted due to the food not being eaten and rotting fish This product is of a great quality.I thoroughly recommend it.This is my second time using this product.Fast delivery is an added bonus.

5
Date of experience: Dec 19, 2025
Paul Riddle
One of the best companies I've ever…

One of the best companies I've ever dealt with there customer services is outstanding 100% would recommend them to anyone

5
Date of experience: Dec 17, 2025
Mrs Maxine Lythall
Brilliant response

Brilliant responseMy order was despatched straight away but then disappeared via the courierEventually contacted Heron who sent another parcel which I received next day.Excellent communication from Aneta at Heron would recommend this business

5
Date of experience: Dec 05, 2025
sara barton
Wowzer what an incredible fish food…

Wowzer what an incredible fish food supplier who we’ve bought from on numerous occasions as flakes lovely and fresh which Bob & Bob only eat and enjoy.You get your monies worth as so much for for an incredible price.We highly recommend you buying from Heron Pet World.

5
Date of experience: Dec 03, 2025

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