Review Time
I’ve owned the automatic pet door for 5 years. I calculate that the door has been used by my dog more than 10,000 times. The door has always worked perfectly. I actually didn’t expect such a long life so I’m extremely impressed with the quality of this product. I highly recommend it.
Complete disappointment with no solution and extremely expensive. First, it's not possible to set the door to open and remain open; I have to do that with the app. So, I started using the collars but the door only lets my dogs out and not back in! Next, the door no longer connects to my wifi - after working ok for about 3 months. Customer service is slow and not responsive. I recommend avoiding this company. Expensive and low quality product.
I could not live without the Power Pet Door! It opens automatically by a signal from my cat's collar (the MS-5). She uses it to go in a litter box in a little "house" my husband built adjacent to the Power Pet Door. No more stinky litter box!!!
The Power Pet door is the best pet invention since bones! We installed the product last year and since then we have been free of doggie doorman duty. Our dog seems to love it just as much as we do. He can come and go without having to bug us day and night. We have had no problems and the company is just great. We had questions before the sale and a few installation questions after we received the item. They were easy to contact and extremely friendly and helpful. They get our most enthusiastic endorsement. We will happily purchase from High Tech Pet in the future.
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