hikecare.co.uk

3.6
3.6 Based on 25 reviews

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Average Rating

3.6

/
5

25 Reviews

5 Star
60%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
33%

All Reviews

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Review Time

Dislike_21
Fantastic winter hats that fit perfectly!

I received my first two winter hats during the lunchtime post, and within moments, I was ordering another two in different colors. I often struggle with hats being too tight or too loose, but these from the company fit my head perfectly, protect my ears, and have a brim that’s great for driving in low sunlight. Excellent quality!

5
Date of experience: Jan 05, 2026
Ab L.
Steer clear of this seller!

My strong recommendation is to steer clear of this seller! The lamp we purchased was significantly different in size and quality from what was advertised, prompting us to request a refund. They insisted that we would have to return it at our own expense to a distant location! Although it was shipped from another country, we were told we couldn't return it there. They disregarded my request for a refund at their expense due to their misleading advertising. They did offer a 100% discount code for a future purchase, which was a small consolation. However, when I mentioned I wanted to buy shoes, they informed me that they always send a size larger than what customers order to prevent returns for small sizes. It’s hard to believe such nonsense. Just avoid them. The appealing advertising images are misleading, and dealing with them is frustrating. The company did respond to my review, merely repeating their previous statements. They mentioned that customers should read their terms and conditions, not realizing they were overlooking my fundamental consumer rights regarding false advertising and subpar quality - one part of the lamp was unpainted. No terms and conditions can supersede these rights! Stay away from businesses that fail to recognize their legal responsibilities to their customers.

1
Date of experience: Jan 04, 2026
Callum Cook
Poor communication and delayed delivery.

I experienced a significant lack of communication. I paid extra to expedite my order placed on the 20th, but it still hasn't arrived. This was intended as a Christmas gift, and I'm extremely disappointed. I won't be ordering from this service again.

1
Date of experience: Dec 28, 2025
Iggy H.
Great experience with the delivery!

I was well updated throughout the shipping process. I initially got a pair for myself as a fun idea with the kids, and then I decided to order two more for them so we can all relax together. I'm 82, while they are 14 and 19—no more generation gap with our cozy feet!

5
Date of experience: Dec 21, 2025
Arkael7347
Outstanding products and quick resolution.

These are outstanding products. I ordered slippers, and although the wrong size was initially sent, the correct size was dispatched to me immediately. They are incredibly comfortable and the most convenient slippers I’ve ever worn. I have already ordered a second pair.

5
Date of experience: Dec 06, 2025
SH73
Adorable cat socks that surpassed my expectations!

I purchased two pairs of adorable cat socks and received them last week. The quality truly impressed me, prompting me to order a pair of unicorn socks for my granddaughter's Christmas gift, which I’m sure she will love!

5
Date of experience: Dec 02, 2025
boubouille4045
Outstanding product and top-notch service

Outstanding product and top-notch service on both occasions I have utilized them.

5
Date of experience: Dec 02, 2025
PapitoChulo
Regrettably, no stars can be given

Regrettably, no stars can be given. This service is a scam. What is advertised is NOT what is delivered. They claim to be a local company, BUT THEY ARE NOT. When you receive the poor-quality items, returning them for a refund means shipping to a distant location at your expense. AVOID AT ALL COSTS.

1
Date of experience: Dec 02, 2025
Velma Kelly
The most comfortable work shoes I've tried

I purchased my first pair of shoes to test at work. I work long shifts, mostly on my feet, and by the end of the day, my ankles would feel incredibly heavy! After trying these shoes, I was thrilled with the relief at the end of my shifts, so I bought another pair for walking my dog. Highly recommend! 😉

5
Date of experience: Dec 01, 2025
Quinn
Highly efficient service

5
Date of experience: Dec 01, 2025

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