Review Time
This service is a scam! Avoid them! They rarely answer calls, and at best, a representative may email you with misleading information. I paid these individuals £5000 over three months for a product that was supposed to be refunded six weeks ago due to lack of stock. Save your money.
Better to steer clear. I purchased a commercial dishwasher and was given an unreasonably long delivery date. When I canceled, they offered an earlier date without realizing the item was faulty, wasting the engineer's time. The control board was soaked, indicating it was either used or damaged in transit. The representative didn't take responsibility or help with repair costs. This is unacceptable.
After searching online, I found dinner plates that matched my existing ones for my business. I ordered and paid in full, only to receive an email saying they were out of stock despite being advertised. I didn't want a substitute as it wouldn't match my current set. I asked for a full refund, but the representative was rude, stating I'd have to wait 5-7 days for it. I would never recommend this service as they advertise items they can't provide!
Only one pack of plates arrived. I spoke to a representative who assured me the package was the right weight. I had to provide written proof that the item was not delivered and measurements to show that it was impossible for the outer box to contain more than one box! The representative disputed my complaints about customer service and stated it could take up to 72 hours to get a response from the supplier. Now, over a week later, I have heard nothing further, and it seems unlikely I'll receive the missing plates or a refund.
This service is a total scam! Stay away at all costs! They hardly answer calls, and the most you might get is an email full of lies. I paid these individuals £5000 over three months for a product that was supposed to be refunded six weeks ago because they don't have the stock. Save your money!
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