cateringcentre.co.uk

3.5
3.5 Based on 177 reviews

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Average Rating

3.5

/
5

177 Reviews

5 Star
59%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
37%

All Reviews

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Review Time

Kyan Price
Steer clear of this service!

This service is a scam! Avoid them! They rarely answer calls, and at best, a representative may email you with misleading information. I paid these individuals £5000 over three months for a product that was supposed to be refunded six weeks ago due to lack of stock. Save your money.

1
Date of experience: Dec 03, 2025
Ryan Taylor
Better to steer clear

Better to steer clear. I purchased a commercial dishwasher and was given an unreasonably long delivery date. When I canceled, they offered an earlier date without realizing the item was faulty, wasting the engineer's time. The control board was soaked, indicating it was either used or damaged in transit. The representative didn't take responsibility or help with repair costs. This is unacceptable.

1
Date of experience: Dec 01, 2025
queen_lm82
Ordering was a breeze

Ordering was a breeze, the price was reasonable, and it arrived as expected in a sturdy, well-packed box.

5
Date of experience: Nov 24, 2025
Juliet Howard
Outstanding service and quick response

Outstanding service and quick communication with the representative. I would definitely recommend and use this service again.

5
Date of experience: Nov 18, 2025
May Ross
Selling items they don't actually have

After searching online, I found dinner plates that matched my existing ones for my business. I ordered and paid in full, only to receive an email saying they were out of stock despite being advertised. I didn't want a substitute as it wouldn't match my current set. I asked for a full refund, but the representative was rude, stating I'd have to wait 5-7 days for it. I would never recommend this service as they advertise items they can't provide!

1
Date of experience: Nov 05, 2025
Yenflux74
Purchased two quality knives

I purchased two quality knives. The quality is excellent, and I just had to wait a couple of days for delivery.

5
Date of experience: Oct 27, 2025
Jasmine C.
Terrible service and company - do not engage

Only one pack of plates arrived. I spoke to a representative who assured me the package was the right weight. I had to provide written proof that the item was not delivered and measurements to show that it was impossible for the outer box to contain more than one box! The representative disputed my complaints about customer service and stated it could take up to 72 hours to get a response from the supplier. Now, over a week later, I have heard nothing further, and it seems unlikely I'll receive the missing plates or a refund.

1
Date of experience: Oct 21, 2025
Georgene Ross
Great service experience

Great service experience. The order process was straightforward. There were a few breakages upon arrival, but that was resolved immediately. I would definitely use them again.

5
Date of experience: Oct 08, 2025
Sherry Hughes
Ordered a fridge for a customer

We ordered a fridge for one of our customers. This was our first time using the service, and I can't fault the ordering process or delivery, which is rare. We will definitely use them again.

5
Date of experience: Oct 07, 2025
January Barnes
This service is a total scam!

This service is a total scam! Stay away at all costs! They hardly answer calls, and the most you might get is an email full of lies. I paid these individuals £5000 over three months for a product that was supposed to be refunded six weeks ago because they don't have the stock. Save your money!

1
Date of experience: Oct 01, 2025

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