Review Time
I would rate this a zero. Their return policy is essentially nonexistent so if a bra doesn’t fit, you can only get an exchange. You cannot get a refund. Any woman knows that it can take many bras before you find one that fits. In addition it took forever to get here. And frankly, it does not minimize as much as it says it does and the quality is not there. Avoid this at all cost as it is a waste of money and a scam.
Couldn’t be happier! Customer service is great, I messed up my order but they sorted it out really quickly..When the bra’s arrived they were far nicer and softer than I expected! They fit amazingly and look beautiful. I will definitely be buying again.. totally sold on them!!
I feel a bit stupid for believing all the social media videos I saw featuring this company! These are definitely not minimiser bras! They fit ok and I paid £40 for 4 bras with the various “discounts” available, so I can’t really complain about the quality. The colour of one is completely different to the website (looks pale pink but it more beige/nude irl). Wouldn’t order from them again.
It was my 3 rd order with them and i ordered set of 4. I only received 2 and i emailed them so many times. I haven’t got any resolution and refund for the items i was missing. Its so frustrating that i was their regular customer. I am so done with them. They are not responding to any of my emails. I even recommended them to my friends. But their customer support is very bad
I'm so glad I tried Hilaine. Ladies these bras are amazing and do everything they promise plus they only take around a week to arrive. Even my 85 year old mother wanted to see what they could do for her. She loves the comfort, price, as well as the fit. We both have decided that Hilaine's is where we will shop for our undergarments!
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