hilaine.com

2.8
2.8 Based on 315 reviews

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Average Rating

2.8

/
5

315 Reviews

5 Star
40%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
54%

Filtered Reviews

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Review Time

Mel in Atlanta
I would rate this a zero

I would rate this a zero. Their return policy is essentially nonexistent so if a bra doesn’t fit, you can only get an exchange. You cannot get a refund. Any woman knows that it can take many bras before you find one that fits. In addition it took forever to get here. And frankly, it does not minimize as much as it says it does and the quality is not there. Avoid this at all cost as it is a waste of money and a scam.

1
Date of experience: Aug 10, 2025
Sandra Jones
Fast great experience delivery and fantastic products

Fast delivery and fantastic products

5
Date of experience: Aug 09, 2025
Amanda
Couldn’t be happier

Couldn’t be happier! Customer service is great, I messed up my order but they sorted it out really quickly..When the bra’s arrived they were far nicer and softer than I expected! They fit amazingly and look beautiful. I will definitely be buying again.. totally sold on them!!

5
Date of experience: Aug 08, 2025
Emily Dobkin
These bras really are amazing

These bras really are amazing , also came pretty fast in the mail

5
Date of experience: Aug 08, 2025
Jewel
I made a mistake in my order and I…

I made a mistake in my order and I contacted the company right away and within minutes my ordered was corrected for me . I was so thankful!

5
Date of experience: Aug 08, 2025
Mavis Smith
5* comfort and design

The construction and comfort of the products is excellent. Excellent service would recommend.

5
Date of experience: Aug 07, 2025
Jennifer Connan
Not as advertised.

I feel a bit stupid for believing all the social media videos I saw featuring this company! These are definitely not minimiser bras! They fit ok and I paid £40 for 4 bras with the various “discounts” available, so I can’t really complain about the quality. The colour of one is completely different to the website (looks pale pink but it more beige/nude irl). Wouldn’t order from them again.

2
Date of experience: Aug 07, 2025
Absolutely terrible poor quality &…

Absolutely terrible poor quality & awful customer service. Avoid at all costs.

1
Date of experience: Aug 06, 2025
Priya
It was my 3 rd order with them and i…

It was my 3 rd order with them and i ordered set of 4. I only received 2 and i emailed them so many times. I haven’t got any resolution and refund for the items i was missing. Its so frustrating that i was their regular customer. I am so done with them. They are not responding to any of my emails. I even recommended them to my friends. But their customer support is very bad

1
Date of experience: Aug 05, 2025
Jean Stoner
Hilaine's the place to shop!

I'm so glad I tried Hilaine. Ladies these bras are amazing and do everything they promise plus they only take around a week to arrive. Even my 85 year old mother wanted to see what they could do for her. She loves the comfort, price, as well as the fit. We both have decided that Hilaine's is where we will shop for our undergarments!

5
Date of experience: Aug 04, 2025

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