Review Time
I ordered two identical bras (one black one white) for the price of one and followed the sizing guidelines carefully. However, when I tried on one of the bras it was no where near the right size. I tried to return the two bras but was told it was not possible as they are intimate items - even though I had only tried on one. They did offer a 20% refund but only if I shipped it back at my own expense. It was at this point that I found that this meant shipping to the far east. The cost of this meant that it would have cost me more than I would have received as a refund. I asked to make a formal complaint - mostly about the terrible sizing guidelines - but I heard nothing further from them. I wasted my money. Do not use this company.
I'd rate this company and products a ZERO. The products are so cheaply made, offering no support or quality at all, and even when I followed all of their return and refund instructions on unworn still packaged items, they offer a 20% refund irrespective of their website "customer promise". They drag the process out for weeks and reply to every email with "stay amazing". I would warn against this product and company as what they offer is of no quality and they are impossible to deal with. Kiss your money goodbye as it's a wasted purchase.
I am super impressed with the Enchante minimizer bra. I couldn’t believe how a bra so pretty and delicate could fit, minimise and support so well. Extremely comfortable and true to size. It truly is magic. Delivery took a couple of weeks but I was able to track it every step of the way and it was well worth the wait.
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