hippodromecasino.com

1.7
1.7 Based on 20 reviews

The Hippodrome Casino is an established cornerstone of West End life. The biggest & busiest casino in the UK, we are also London’s most popular entertainment venue, welcoming millions of visitors since opening in 2012....

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Average Rating

1.7

/
5

20 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
9%
1 Star
77%

All Reviews

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Review Time

Tony Mcerlean
Disgraceful chat service I never even got to speak with anyone with 3 attempts no contact attall als

Disgraceful chat service I never even got to speak with anyone with 3 attempts no contact attall also extremely poor gameplay the game just spins over and doesn’t land the animation and the spin button is really slow and they never credited my first deposit bonus or free spins so I went on chat to close account and no contact whatsoever so I gave up and just deleted it please avoid be warned it’s a disgraceful casino

1
Date of experience: Jan 30, 2026
Brenda Price
Disappointing Experience at This Casino

In my personal experience, this was the most disappointing casino I visited in London. Initially, as a new customer, I was treated very well, and it felt like I was winning a lot. However, once I started losing money, the atmosphere shifted dramatically — I felt disrespected, received rude comments, and was ultimately banned. Regarding the roulette tables, I frequently observed instances where the ball seemed to be landing on one number but then unexpectedly stopped on another after appearing to settle. After seeing similar situations discussed online, it left me feeling that something was off.

1
Date of experience: Dec 08, 2025
Lindor R.
Disappointing Experience After Joining

I just joined for the first time, and the site immediately excluded me after I signed up. It’s disappointing!

1
Date of experience: Dec 01, 2025
Audrey Foster
My Disappointing Experience

In my experience, this was the most disappointing casino I visited in London. Initially, as a new customer, they treated me well, and it felt like I was winning. However, once I started losing money, the attitude shifted dramatically — I felt disrespected, received unkind comments, and was eventually banned. Regarding the roulette tables, I frequently noticed instances where the ball seemed poised to land on one number but ended up stopping on another. After seeing similar issues discussed online, it left me feeling uneasy about the integrity of the games.

1
Date of experience: Nov 18, 2025
Tommie Smith
Top Casino Experience!

This casino is likely the best in London! The staff are exceptional, and a special mention goes to the floor manager who is consistently fantastic! The restaurant is wonderful, serving some of the finest Chinese cuisine in the area.

5
Date of experience: Nov 10, 2025
Walker Ross
Avoid This Site

Do not use this site, as there are reports of scamming clients. We tested this platform by playing roulette with small bets on every number except one, and that number came up disproportionately often. This site feels completely untrustworthy.

1
Date of experience: Nov 08, 2025
Susan
Highly Unreliable Site

Along with its sister site, this is among the most shameless and untrustworthy platforms in the UK. Every game seems rigged, plagued with glitches and misleading promotions. Customer service is virtually non-existent. I strongly recommend avoiding these sites at all costs.

1
Date of experience: Nov 04, 2025
Christabel Barnes
More Than Just a Casino!

It was more than just a casino! A group of us traveled from a different city to see a show, and the venue was incredible! The staff were attentive and accommodating, even helping those with mobility challenges. The show was fantastic, and the atmosphere was electric. Overall, it was a wonderful experience, and I'd definitely return!

5
Date of experience: Sep 27, 2025
Johnny Howard
Unpleasant Entry Experience

A group of us arrived to play some blackjack, and after just 20 seconds in line, we were told we were 'too drunk' to enter. None of us had consumed any alcohol, and it felt threatening from the start. Disappointing service from them.

1
Date of experience: Sep 14, 2025
Darren Taylor
Mixed Feelings After Playing

I played at this casino only because my limits were reached at others. I gave it several chances, depositing around two thousand, but my bonuses rarely exceeded a 50x multiplier. After many attempts with low returns, they even banned me from live games. I rated it two stars to draw attention, hoping it would encourage others to read my experience.

2
Date of experience: Aug 29, 2025

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