Review Time
They were reliable last year, but now it's a scam. Do not place orders with them. They have kept me waiting for over two months since September. They claimed to have refunded me, but I still haven't seen the money. I ordered a significant amount and I'm missing that money.
The service canceled my wood delivery at the last moment. After a three-week wait, I was notified just 30 minutes before the delivery window ended that it wouldn't happen. Since then, I've received no new delivery date, and my inquiries to the company have gone unanswered.
They were reliable last year, but now it's a scam. Do not place orders with them. They have kept me waiting for over two months since September. They claimed to have refunded me, but I still haven't seen the money. I ordered a significant amount and I'm missing that money.
Extremely pleasant, accommodating, and professional. The driver called 25 minutes before arriving and assisted with carrying the wood, even though I hadn't paid for that service. The wood quality is excellent—light, dry, and top-notch birch. Thank you for the great service! ☺️
I received a call from the company apologizing for the poor experience, and they sent a new cleaner and fire starters free of charge the next day. It's nice that they follow up on customer feedback. However, I received a broken bottle of cleaner with my order, and the driver told me to handle it myself since it was the last one he had. I won't be using this service again!
This company has significant outstanding debts to their firewood suppliers. A supplier from Latvia provided firewood to them, and we have yet to receive payment for six truckloads. While the product quality is confirmed, there has been no payment—only empty promises. The entities behind this service owe money to various firewood suppliers in Latvia and potentially elsewhere.
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