hola.health

2.7
2.7 Based on 177 reviews

The easiest way to see a GP. Online within 15 minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start....

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Average Rating

2.7

/
5

177 Reviews

5 Star
35%
4 Star
7%
3 Star
2%
2 Star
4%
1 Star
51%

All Reviews

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Review Time

Dave Clifford
Quick, expedient medical consultation. Got the job done. Bulk billed which was a big help. Fine for

Quick, expedient medical consultation.
Got the job done.
Bulk billed which was a big help.
Fine for a ‘quick script’ or referral.

Not a replacement for hands-on medical care but a solid way to process quick repeat scripts and health care plans etc.

Can’t complain but not 5-star service so four stars it is.

4
Date of experience: Feb 05, 2026
Perry Kelly
Frustrating initial experience

This was my first time using the service. The app showed that the medication was delivered, but it wasn’t. I'm really disappointed as I needed that medication due to my injury and am unable to drive.

1
Date of experience: Dec 07, 2025
Marvin Patterson
First experience... quite disappointing

This was my first time using the service. The app indicated that the medication had arrived, but it definitely did not. I'm very let down, especially since I'm in pain and needed the medication as I am unable to drive due to my injury.

1
Date of experience: Dec 07, 2025
Valeria Fleming
Quick and efficient

4
Date of experience: Dec 05, 2025
Marian Brown
No more uncertainty with GP visits

Gone are the days of uncertain GP visits where you might not get a certificate for a day off work. I had a positive experience.

5
Date of experience: Dec 04, 2025
Claire
Caution with your choices

Some of the doctors are fantastic, while others are not. In hindsight, I should have opted for a teleconsult. I did that and didn’t receive a callback. Eventually, I booked a teleconsult elsewhere and got a diagnosis for my sinus infection within 30 minutes. The consultant asked about other medications I needed, but the initial prescription I requested never materialized. I was ready to pay for my visit. If I wanted poor treatment, I wouldn't have sought help.

1
Date of experience: Dec 03, 2025
Alfred Coleman
Struggled to get COVID antivirals

I needed COVID antivirals and tried multiple times to order through the app, even calling the pharmacy several times. By the time it was sorted, the price had soared to $1100. The pharmacy mentioned the doctor had overlooked something in the prescription. The doctor said it wasn't bulk billed, but it shouldn't have cost that much. I attempted to get a new prescription, but the support team blocked it, and the doctor didn’t rectify their mistake. Overall, I'd say the service fell short.

1
Date of experience: Dec 03, 2025
Cyrus W.
Disconnected during appointment

I scheduled an appointment and started my telehealth call. The doctor seemed irritated and hung up. I paid for the appointment but received no assistance. Very disappointing service.

1
Date of experience: Dec 01, 2025
Marianne Hughes
Very convenient and excellent service

Extremely easy to use with outstanding service. All expenses were covered.

5
Date of experience: Nov 30, 2025
Caleb H.
Convenient emergency services

I couldn’t get an appointment with my GP due to a full schedule, and I just needed a repeat prescription. I decided to try the online option, and I was genuinely impressed with how smoothly it went. The doctor was very helpful in getting my medications. I would recommend this to anyone needing a prescription or advice. So simple!

5
Date of experience: Nov 23, 2025

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Business Details

  • The easiest way to see a GP. Online within 15 minutes, 24/7.

    Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere.

    Download the Hola Health app to start.

  • email support@hola.health
  • language https://www.hola.health

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