Review Time
My dog often experiences anxiety, which makes traveling a bit challenging. However, finding this service has given me great peace of mind. I genuinely feel it's the best pet sitting option I've come across. The booking process was reassuring, and they fulfilled their commitments perfectly. It even appeared that my dog was a bit disappointed when I returned! I highly recommend them.
My dog tends to get quite anxious, which can make trips away stressful. However, discovering this service has given me peace of mind. I genuinely believe it's the best pet-sitting option I've encountered. The booking process was reassuring, and they fulfilled their promises perfectly. It seemed like my dog was almost disappointed when I returned! I wholeheartedly recommend them.
We are pet sitters with this agency and can’t praise it enough. From the moment we joined, everything was explained thoroughly and clearly. The support team has always been available to assist us whenever needed. We are really enjoying our time as pet sitters and only wish we had started sooner.
Outstanding pet-sitting service! The representative is incredibly communicative and proactive in finding solutions whenever issues arise. Once, a sitter canceled just before the engagement, and the team immediately stepped in, offering us a place to stay and arranging compensation. The support provided is professional, helpful, and very understanding, always looking for the best options to suit your needs.
This was our first time using a pet-sitting service for our two rescued dogs. The sitter arrived on time, was polite and knowledgeable, and went above and beyond while we were away. The dogs appeared happy and the house was cleaner than we left it. I would definitely use him again.
The sitter stayed at our home for two weeks during a hot summer. While we were away, he kept in touch with updates and photos of our pets. He even made frozen treats for them and took them out only when it was cooler. When we returned, the house was clean and tidy, and it seemed our pets hardly missed us!
After issues with a housesitter, we had to wait three months for our agency fee to be refunded, which only happened after I posted a negative review. We were unaware of any problems prior to our trip as previous sitters had no issues. Suggestions we made were not followed.
The service I received from this company was disappointing. The sitters were not fully qualified, as I found out during our initial meeting. The sitter flinched at my excited dog and claimed my dog tried to bite her. The sitter was not capable of handling a high-energy breed and ignored the clear instructions I provided, resulting in damage to my property. Despite my complaints, I was told my dog was 'aggressive,' which was upsetting since my dog has never shown aggression before. I received no apology for the damages, and after several ignored emails, no resolution has been offered even months later. I advise against using this service due to the lack of qualified staff.
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Home Pet People was founded in 1995 and began life trading under the name ‘While You’re Away’. In that time we have gone from strength to strength and now have a large and loyal customer base.
Every member of the team from office staff to sitters are true animal lovers. We have decades of experience between us which means your home and pets are in safe hands.
We are a “people business” and everyone that works as part of the team has an excellent background and understanding of pet care. As a regional company, we have the advantage of getting to know our sitters on a personal basis. We are experts in placing trustworthy sitters in the care of your home and pets.
We use an industry-leading software programme which enables clients to manage their own portal and make bookings easily and efficiently. This, coupled with our outstanding customer service makes us confident that choosing us will be a great decision!See more
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