Review Time
This review serves no real purpose other than me getting it off my chest since Quality Eco Technologies and then HomeSmart Technologies apparently are no longer in business. Products that I purchased in 2021 did not come close to living up to the expectations I was led to believe would occur and customer service pretty much non-existent.
Technicians were punctual in arriving within the quoted time window. Darrick and Chase were polite, respectful and professional in my contact with them. They answered all my many questions and inquiries as to how they were going to apply the products that we were under contract.
Darrick and Brandon were very polite & friendly! They came in, introduced themselves, checked out the attic, brought their equipment & supplies and got to work! Upon completion, they cleaned up the area, then explained what they had done, showing us photos to help us understand their work. Very helpful!We had some good laughs with them. And wished them well.
DO NOT DO BUSINESS! We bought 2 systems 8/29/24. They were great up front and installing. The water filtration system had a problem within months. Have left messages with Nate and at the start with the company #. Voicemail is full and no one ever calls back. They don't even respond to the BBB. These people are con-artists. BEWARE
The two techs Albert and Lucas were great. They introduced themselves, explained the entire process and completed the job effectively and professionally. I had mold treatment and solar fan installed. You can buy a product anywhere, but customer service and professional knowledge is what brings people back. They both were tremendous to deal with. Kudos to both. BTW I can tell the difference in attic heat already.Frank R
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