Review Time
I have just begun my Accutane journey via Honeydew. I have had years of stubborn acne, and even more stubborn dermatologists who refused to treat the root cause of my acne. I am so grateful to have found Honeydew! Kaitlynn L has been the best care coordinator I could have asked for. She is prompt with responses and goes above and beyond to find solutions to ensure a pleasurable experience. For example, I reached out to her with concern over the price of my acne medication with insurance. She provided a GoodRx coupon that reduced the cost even more. She contacted my pharmacy to ensure the coupon would be honored. I am so happy to have found you all. Thank you, more than you know!
Signed up specifically for Accutane treatment, was billed on January 18th, and shortly after was taken off Accutane due to mildly elevated labs without being given the option to repeat testing after rest. I explained that heavy training likely influenced the results and requested to continue, but was refused. Instead, they tried to switch me to basic topical treatments that I did not sign up for.I had not used the service and did not receive the treatment I paid for. This felt like a bait-and-switch and very impersonal care. Would not recommend if you are seeking real Accutane management
I think this is a great idea for anyone who hates going to in appointment dermatologist visits or is really busy with school..etc. Honeydew makes it very convenient for me since my accutane is delivered straight to my door step. The dermatologist and the team that I have are very well with responding within a day and are always very helpful in answering any questions or concerns that I have while on accutane. I’m honestly pretty content with these guys.
I've spent the last six days trying to resolve what should have been a straightforward issue: getting a refund and restarting a 6-month membership.The customer service experience has been nothing short of terrible. Response times are excessively long, and every interaction feels like it's starting from zero with no continuity or understanding of the previous exchanges.What really sealed the deal for me was the complete lack of urgency or care in resolving a simple customer request. Six days of back-and-forth for something that should take one email exchange is ridiculous.I've ultimately decided to cancel entirely and request a full refund rather than continue dealing with this level of service. If a company can't handle basic customer inquiries efficiently, I have zero confidence in their ability to deliver on their actual product or service.Save yourself the headache and look elsewhere. There are plenty of competitors who actually value their customers' time. Company buys reviews from people promising discounts. DO NOT TRUST WHAT YOU SEE
For the last 7 years I’ve had persistent acne and breakouts, I’ve tried a lot of products including benzoyl peroxide, tretinoin, salicylic acid, and many more with no luck. Finally, my last option was accutane in which I turned towards Honeydew. As of 6 months in my accutane and 7 years of acne, journey I could gladly say I no longer have any acne or breakouts. Not only was Honeydew effective but also affordable, and I’d highly recommend this site to everyone who continues to struggle with persistent acne.
Honeydew has been wonderful for me and my eczema. I have had eczema ever since I could remember, recently it had gotten overwhelming on my fingers and hands. Anytime I would wash dishes, shower, just move my fingers the skin would crack and be extremely itchy and painful. Since finding Honeydew my eczema has done a complete 180! The wonderful team who has been working with me have been nothing but amazing and so sweet through everything. I would absolutely recommend these people to anyone who is struggling with skin issues especially if you live in the middle of nowhere, where the closest dermatologist is over an hour away. They made getting care so much easier and way less stressful!
Please note that there's an extra 25 dollars fee on top of the monthly/yearly membership for Accutane.On their website, it said "$25/month extra for Accutane management, IF prescribed". I do not believe pharmacists or doctors are allowed to prescribe medication until they've received my second pregnancy test. Yet, I was charged this fee despite being on my iPledge waiting period. When I emailed to inquire, they explained that you will have to pay this extra $25 fee even when you aren't prescribed medication yet, which is contrary to their website. I emailed them to cancel my membership and get refunded. They ghosted me for several days and proceeded to charge me another $25 dollars on January 18th. I called them today (Jan 20) three times, all they did was say that they are unable to hear me and that I should plan to call back.
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Honeydew makes clear skin easy. Skip the doctor’s office—our expert dermatologists provide online consultations, personalized treatment plans, and prescription meds delivered to your door. Honeydew clinicians have spend their careers skillfully treating acne, eczema, psoriasis, and more. No insurance? No problem. Use it for lab tests and meds if you’d like, but our care is accessible to all. With Honeydew, you get fast, effective treatment, affordably. Clear skin starts here—convenient, expert, and delivered straight to you.
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