Review Time
In hindsight, having read several reviews about this company and their customer service or lack thereof, I too have not received my order and it's been 14 days since I placed it. One is almost led to believe that this is a company out to scam customers having a phone number listed on their site which has been disconnected. Not only is this a concern, they fail to return or reply to email correspondence. They're "about us"section which tells the tale of the company and their lackluster attitude towards doing business says it all. I regret placing an order with this company and so will you!!!
In hindsight, having read several reviews about this company and their customer service or lack thereof, I too have not received my order and it's been 14 days since I placed it. One is almost led to believe that this is a company out to scam customers having a phone number listed on their site which has been disconnected. Not only is this a concern, they fail to return or reply to email correspondence. They're "about us"section which tells the tale of the company and their lackluster attitude towards doing business says it all. I regret placing an order with this company and so will you!!!
They took forever to ship out my order when I had already received an email stating that order was shipped, so I tried to get ahold of them and took me more then three emails to finally get a response and still took awhile to get my order and when arrived half of the order was wrong and I emailed them again and now no response.
They took forever to ship out my order when I had already received an email stating that order was shipped, so I tried to get ahold of them and took me more then three emails to finally get a response and still took awhile to get my order and when arrived half of the order was wrong and I emailed them again and now no response.
The phone number listed for Hook 360°contact has been disconnected (I've tried calling numerous times. Sent 3 emails asking about my cooler shipment, no response. It's been over 2 weeks since my order and i haven't heard a word. Total failure, even suspecting fraud at this point. Beyond ridiculous.
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We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out.
HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...See more
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