Review Time
The gators are great, that's why I came back a few years later to buy more. My issue is my order was wrong I got the right about of gators but not the right ones. I've emailed twice and tried calling the number listed on the website and the number has been disconnected. So, you ask what can this company do better first respond to emails, texts, and if you have a contact telephone number on your website it should be working. Better customer service.
So, I love the hoodie. However I ordered two hoodie shirts, paid for two hoodie shirts and they company sent one. It seems their customer service is very poor. When I ordered my first hoodie many months ago, they never sent one until I finally contacted them and they did send it, finally. This time however they do not seem to respond to the two times I have contacted them. I did notice on the package another business is named leading me to think this is a small to tiny business operation that is just not very efficient. Looks like I lost money, oh well, maybe they will read this review and rectify the problem, if not, I will not order again.
So, I love the hoodie. However I ordered two hoodie shirts, paid for two hoodie shirts and they company sent one. It seems their customer service is very poor. When I ordered my first hoodie many months ago, they never sent one until I finally contacted them and they did send it, finally. This time however they do not seem to respond to the two times I have contacted them. I did notice on the package another business is named leading me to think this is a small to tiny business operation that is just not very efficient. Looks like I lost money, oh well, maybe they will read this review and rectify the problem, if not, I will not order again.
Bought gaiters for sailing & skiing. Got four of them for the family because they were running a promotion. Lots of styles that I didn't like, but I found 4 that would work. Order arrived with 5 gaiters, but only 2 were styles that I ordered. (Three were pretty ugly.) Wrote customer service and offered to return the ugly three. Was told to keep the ugly ones and they'd send the correct ones. Never heard from them again. Won't return emails. Phone is disconnected. Out of business?
Bought gaiters for sailing & skiing. Got four of them for the family because they were running a promotion. Lots of styles that I didn't like, but I found 4 that would work. Order arrived with 5 gaiters, but only 2 were styles that I ordered. (Three were pretty ugly.) Wrote customer service and offered to return the ugly three. Was told to keep the ugly ones and they'd send the correct ones. Never heard from them again. Won't return emails. Phone is disconnected. Out of business?
Update: Not sure if they're still in business. I've been waiting a month for Hook 360 to send me the correct items. Nothing. I've sent an email and an automated Cust. Svc. message asking for an update with no response. I also called the phone number that is shown on their web site. Got the ole "This number is no longer in service" message.Great sale on gaiters. Unfortunately, I was sent the wrong items. Will update once situation is corrected.
Update: Not sure if they're still in business. I've been waiting a month for Hook 360 to send me the correct items. Nothing. I've sent an email and an automated Cust. Svc. message asking for an update with no response. I also called the phone number that is shown on their web site. Got the ole "This number is no longer in service" message.Great sale on gaiters. Unfortunately, I was sent the wrong items. Will update once situation is corrected.
Claim your business profile now and gain access to all features and respond to customer reviews.
We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out.
HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...See more
ryzon.net
naked-underwear.com
conteenium.com
nflusa.com
letanneur.com
six5sixsport.com
rubyandoscar.com
vivielleboutique.com
ballerette.com
twistshake.com
