Review Time
I only have negative things to say, and the man you sent just made up some stuff so as to charge me more, and refused to understand the circumstances and what had actually happened in favour of trying to save the insurance company some money, he was also being argumentive so I had to end the call with him.
Do not trust these scammer assessors.
I only have negative things to say, and the man you sent just made up some stuff so as to charge me more, and refused to understand the circumstances and what had actually happened in favour of trying to save the insurance company some money, he was also being argumentive so I had to end the call with him.Do not trust these scammer assessors.
Very pleased so far .not sure whether my car will be repaired or not ,he was sure it would be repaired. My only concern is we live in a very rural area and he suggested that I take my car to a repairers of my choice .but my car is not drivable due to a rear broken light and a rear bumper that's flapping like a bird wing 🙃 see what transpires but so far a good service
Avoid at all costs. Just check reviews on googles. Not a single positive one in last two years. I called their office as requested by my mine insurer for estimate so they can compere with a quote from my local garage. Women answered the phone, what sounded like she is having a sandwich in a kitchen with no customer service politeness whatsoever. 2 days later guy came in took a photos without even letting me know of his arrival. Quote was 2k less then my original one 4.5k so I took to another garage to see if they can do for this amount and they just laughed. I told my insurer that there is no way that I am taking my car to their depot based in Liverpool! I am like if this car will be returned with same chassis:) theybare clearly employed by insurance company to pay as little as possible. Don't believe just check their reviews
I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.Highly recommended — thank you for the great service!
Cowboys and scammers. NOT AT ALL "independent".This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out their fair share. What's worse is that the "engineer" who came to check mine was so underhand and snide, pretending to be impartial and asking questions, thinly veiled attempts to undermine my (non-fault) claim after their clients lorry inexplicably smashed into my car for no reason. He also fed me a load of jargon rubbish trying to convince me that my car was worthless now and I'd have to accept £300. Lol. Absolutely disgraceful. Shame on you for being puppets for these big insurance firms. I'd hate to do your job - no morals or justice, just conning people for a big corporate. Well done!
It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment. On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.I would recommend Hoopers very highly.
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Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.
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