horizonmicromobility.com

4.8
4.8 Based on 369 reviews

Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories...

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Average Rating

4.8

/
5

369 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
5%

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Tread carefully.

Update of this review following a subsequent purchase. Their banner headline of guaranteed no quibble returns is not true and willfully misleading. I'd recommend avoiding a company prepared to mislead in this way, or at very least be aware of the small print and ignore the bigger boasts.A stockist of wide range Bosch ebike accessories. Quick delivery and despatch of a part that my local ebike dealer would have had to order in.Update re reply - You have a large banner saying 'no quibble' on the product page, then you reply that small print means you're not quibbling. What a joke! Make the banner clear that t&c's apply to no quibble, and I'll remove this review. In the meantime just accept that you're misleading people. Subject to terms of course!

3
Date of experience: Apr 08, 2024
Lionel Barnes
Excellent service from Matt

Excellent service from Matt, the CGO600 Pro was already assembled and waiting for my test ride. I was not disappointed. Well worth the 400 mile round trip.

5
Date of experience: Apr 08, 2024
Jesse
Tread carefully.

Update of this review following a subsequent purchase. Their banner headline of guaranteed no quibble returns is not true and willfully misleading. I'd recommend avoiding a company prepared to mislead in this way, or at very least be aware of the small print and ignore the bigger boasts.A stockist of wide range Bosch ebike accessories. Quick delivery and despatch of a part that my local ebike dealer would have had to order in.Update re reply - You have a large banner saying 'no quibble' on the product page, then you reply that small print means you're not quibbling. What a joke! Make the banner clear that t&c's apply to no quibble, and I'll remove this review. In the meantime just accept that you're misleading people. Subject to terms of course!

3
Date of experience: Apr 08, 2024
BF69
Excellent service from Matt

Excellent service from Matt, the CGO600 Pro was already assembled and waiting for my test ride. I was not disappointed. Well worth the 400 mile round trip.

5
Date of experience: Apr 08, 2024
May Wright
Great service and communication

Great service and communication. Questions answered promptly. I asked for a different colour after I’d placed the order and told it was as no problem. Bike turned up in the allocated time. Would definitely recommend this company. Thank you

5
Date of experience: Apr 03, 2024
Hero Hughes
Great service and communication

Great service and communication. Questions answered promptly. I asked for a different colour after I’d placed the order and told it was as no problem. Bike turned up in the allocated time. Would definitely recommend this company. Thank you

5
Date of experience: Apr 03, 2024
Timothy H.
Good service

Good service even though there was a delay from the manufacturer they kept me informed so wasn't worried.

5
Date of experience: Mar 18, 2024
Jake Powell
Fast delivery,no quibble replacement…

Fast delivery,no quibble replacement when I made an error in ordering. Will use these guys again

5
Date of experience: Mar 18, 2024
Bill
Great price.

Great service and response about late delivery and good will offer. (due to Brexit customs check's)Best price compared to several other online stores.Will deal with again for similar consumales.

5
Date of experience: Mar 18, 2024
Braden F.
Easy purchasing process

Easy purchasing process, quick to respond to any queries, updated progress throughout.

5
Date of experience: Mar 18, 2024

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