Review Time
Working with Hostfully has been a game-changer for our short-term rental business. The onboarding process with Juano was fantastic—he was incredibly responsive, patient, and genuinely helpful every step of the way.
The platform itself has made managing our Airbnb and direct booking site so much easier. It’s streamlined our operations, tightened up our systems, and saved us a ton of time. We also love the guidebook feature—our guests rave about it, and the feedback has been amazing.
Highly recommend Hostfully to anyone looking to level up their STR operations.
Outstanding support and an incredible team at Hostfully
Hostfully has been an excellent partner for our business. What truly sets them apart is their support structure, you are assigned a dedicated team that knows your account, so you’re never stuck repeating the same issues over and over. No matter the time of day, the entire team has full visibility into your chat history, which makes problem-solving fast and seamless.
Our team has been consistently responsive and effective. Cece is an incredible asset, knowledgeable, efficient, and able to help resolve just about any issue that comes up. Hannah, our team lead, is outstanding. She is always available, proactive, and genuinely invested in helping us succeed. Having a dedicated team lead makes a huge difference, and every customer gets that same level of support.
Beyond support, Hostfully continues to grow and improve as a platform. They are constantly rolling out new features, and they actually listen to user feedback. You can suggest features directly, and their IT team actively works to evaluate and implement them, which shows how committed they are to improving the product.
If you’re looking for a PMS with strong support, accountability, and a team that truly partners with you, Hostfully is a great choice.
This is an excellent application with valuable features and supportive assistance. I recently had a technical chat with a representative who was patient and effective in resolving a bug I encountered with the interface. Having real people available to listen and solve problems in a friendly and responsive manner is a significant advantage!
Whether you’re an experienced host or just starting out, this service is tailored to equip you with all the tools necessary for success. The customer support is prompt and efficient, with numerous tutorials available to learn at your own pace, making it highly educational. The impressive integrations also enhance its value.
Hostfully has been a fantastic PMS for my short-term rental business. From the very start, the onboarding process with Kana was seamless and informative. She made sure every step was clear and easy to follow. Since then, Beaven, my success coach, has provided ongoing support and guidance, helping me streamline operations and continue growing my business with confidence.The platform itself is reliable, intuitive, and built with property managers in mind. I’m genuinely impressed with how well it integrates with my day-to-day tasks. Thanks to the Hostfully team for making my operations smoother and helping me take my business to the next level.Highly recommended!
My questions are answered with accurate, detailed instructions that help me easily resolve my problem. Also, often , i am referred o other sources for further explanation which helps me better understand the situation. Always very thorough and they check to see if I was successful resolving my problem. Highly recommend Hostfully as a PMS.
Hostfully is simply the best in its field from the running of your hospitality business to the helpdesk support you simply cant beat them in anything. Join them now to take your business to a different new level then the competition and reap the rewards.
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