hotdoc.com.au

4.8
4.8 Based on 559 reviews

HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 21,000 practitioners connect with more than 7 million patients....

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Average Rating

4.8

/
5

559 Reviews

5 Star
89%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Mark Zeman
Ease of access to basic book applications regarding medical appointments.All the staff from Receptio

Ease of access to basic book applications regarding medical appointments.All the staff from Reception to the Doctors and Nurses are trusted professionals and are trained exemplary to treat their patients in utmost respectful dignity and whole medical team members a very very commendable effort.

5
Date of experience: Feb 23, 2026
Allan J
Its a pretty good system, however the booking of appointments to an adavnced date is quite cumbersom

Its a pretty good system, however the booking of appointments to an adavnced date is quite cumbersome.
Would prefer to have a calendar to choose the date and time.

3
Date of experience: Feb 15, 2026
microplasma_hotmail.com
Easy to use to make the booking with ur doctor. If my regular doctor is away u have alternatives to

Easy to use to make the booking with ur doctor. If my regular doctor is away u have alternatives to choose from and pretty straightforward to pick ur appointments. You get stuck no problem as they will help u

5
Date of experience: Feb 15, 2026
Sylvael
The simplicity of use and the fast confirmations are very helpful, no waiting on the phone with nois

The simplicity of use and the fast confirmations are very helpful, no waiting on the phone with noise in the background or holding perpetually. All the appointment availabilities right in front of you so it's very effective.

5
Date of experience: Feb 11, 2026
Debbie Borthwick
The experience is great, because we can make appointments during any part of the day or night, not r

The experience is great, because we can make appointments during any part of the day or night, not relying on business hours alone. Also, it is good that we can make appointments on behalf of other family members, especially when they are elderly or not used to Apps or technology,

5
Date of experience: Feb 01, 2026
Geoff Shaw
The email that an appointment is confirmed contains only generic comments about fees. Surely once th

The email that an appointment is confirmed contains only generic comments about fees. Surely once the appointment is confirmed, the appointment fees, no-show fees, cancellation fees etc are known so could be explicity stated in the confirmation email.

Clicking on the "make another appointment" should take me directly to selecting a time for the new appointment, not going through the whole process of defining who it is for, which practitioner etc.

3
Date of experience: Jan 26, 2026
Nevaeh B.
An outstanding and compassionate healthcare provider.

The doctor is an outstanding and compassionate healthcare provider. She offers valuable insights regarding my health and genuinely cares for my well-being. The administrative team is friendly and efficient, and the clinic atmosphere is both clean and comfortable. Overall, it has been a very positive experience.

5
Date of experience: Jan 18, 2026
lazy_azn99
Extremely user-friendly for scheduling appointments with multiple doctors.

It’s incredibly straightforward to schedule different appointments with various doctors. You can view all the available slots and choose the one that fits your needs perfectly. I highly recommend this service to both healthcare providers and patients.

5
Date of experience: Jan 13, 2026
Randy Smith
Booking online is a fantastic convenience!

It's truly wonderful to book online at your convenience. The booking process is seamless once you get it set up. It's user-friendly and allows you to easily check your doctor's availability. I highly recommend the service.

5
Date of experience: Jan 01, 2026
Abner Lewis
Fantastic experience with the appointment scheduling app

I really appreciate using this appointment scheduling app because it makes it so simple to book or verify available time slots for appointments. Plus, they even follow up the day before to confirm! Excellent app!!! 👍

5
Date of experience: Dec 08, 2025

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