Review Time
I paid 164.90 € for a 6-month “5G home internet” plan. The service was practically unusable from day one. Real speed tests showed download speeds as low as 0.33 Mbps, which makes normal internet use impossible.
Despite sending screenshots and screen recordings, support dismissed the issue by claiming that “data usage” proves the service works and hiding behind fine print about “no speed guarantee.” This completely ignores real-world performance.
I was sold this plan as suitable for regular use. If I had been told the actual speed could be below 1 Mbps, I would never have bought it. A service advertised as 5G delivering less than 1% of the stated maximum is clearly misleading.
Refund was refused, and after insisting, my messages were simply ignored.
I paid for internet and did not receive a usable service. Avoid.
I paid 164.90 € for a 6-month “5G home internet” plan. The service was practically unusable from day one. Real speed tests showed download speeds as low as 0.33 Mbps, which makes normal internet use impossible.Despite sending screenshots and screen recordings, support dismissed the issue by claiming that “data usage” proves the service works and hiding behind fine print about “no speed guarantee.” This completely ignores real-world performance.I was sold this plan as suitable for regular use. If I had been told the actual speed could be below 1 Mbps, I would never have bought it. A service advertised as 5G delivering less than 1% of the stated maximum is clearly misleading.Refund was refused, and after insisting, my messages were simply ignored.I paid for internet and did not receive a usable service. Avoid.
I recently contacted Educom to help me with porting my mobile number to a different provider and cancelling my current tariff. The team was extremely helpful and professional throughout the process. They provided the necessary documentation quickly and clearly explained each step, making what could have been a complicated task very easy.I really appreciate their prompt communication and friendly service — it showed they genuinely care about their customers. Thanks to Educom, the transition to my new provider went smoothly and without any issues. Highly recommended!
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Handytarife für Schüler, Studierende und Bildungspersonal.
educom bietet exklusiv für alle in Ausbildung, egal ob Schule, Berufsschule, Uni oder FH oder sonstige Ausbildung, vergünstigte Handy- und Internettarife, damit Bildung keine Frage des Geldbörsels ist.
educom gibt's ohne Altersbeschränkung und natürlich auch nach Beendigung der Ausbildung so lange man möchte :)
Viva la educacion - es lebe die Bildung!See more