Name: houseofpkl.co.uk
Telephone: 000000000
Rating: 4.8

Sharon Morgan Guest

Wonderful to have a local Kpop store with online options

It's fantastic to have a local Kpop store, and the online purchasing option is great as well; the shipping costs are quite reasonable. Finding Kpop items in the UK can be challenging, so I'm grateful. The item arrived promptly and matches the description perfectly.

Date of experience: Dec 06, 2025

Demetrius Rogers Guest

3 months ago

Consistently excellent service over the past year.

I have placed multiple orders with this company in the last 12 months, and they have consistently impressed me. For my first order, an item was out of stock, and the support team reached out to offer alternatives or the option to wait for the next delivery. I chose an alternative. Since then, I’ve encountered an issue with paying via a certain platform, though I'm not sure why.
My following two orders went smoothly, and my daughter really enjoys shopping here. Customer service is outstanding, the products are top-notch, and I look forward to returning.

Date of experience: Nov 30, 2025

Adam Barnes Guest

3 months ago

Repeated orders and always excellent service...

I've placed multiple orders with this company over the past year, and they've consistently impressed me. My first order was out of stock, and they reached out to offer alternatives or the option to wait for a new shipment; I chose an alternative. Since then, I've encountered an issue with PayPal payments, but my next two orders went smoothly. My daughter loves shopping here. The customer service is exceptional, the products are great, and I'm sure to return.

Date of experience: Nov 29, 2025

AC80 Guest

4 months ago

Quick and effective service.

Date of experience: Nov 03, 2025

Theo Wright Guest

4 months ago

User-friendly website

The website is very easy to navigate. Delivery was prompt, and the item was well-packaged and arrived in perfect condition. I'm very satisfied and would recommend it.

Date of experience: Nov 02, 2025

Killworld69 Guest

6 months ago

Order delay handled well...

My order faced a delay, but they maintained communication whenever I inquired about it. After the wait, I received my items along with some freebies, which made me really happy ☺️.

Date of experience: Sep 03, 2025

Beresford H. Guest

6 months ago

First-time experience was great...

I had never ordered from this company before, but the customer service was delightful, and everything was well-packaged. I will definitely be ordering from them again.

Date of experience: Sep 02, 2025

Derwin Bell Guest

6 months ago

My favorite store!

This is my go-to K-pop store. I've been with them since they were a small shop, and everyone is so friendly. They ensure that all packages are securely packed! I've never had a negative experience.

Date of experience: Aug 30, 2025

Kyan Ross Guest

6 months ago

First order and I'm thrilled...

This was my first order, and I'm extremely pleased. It arrived quickly, and they responded promptly to my concerns. I will definitely order from here again.

Date of experience: Aug 27, 2025

Jessica Patterson Guest

6 months ago

Postage issue affected delivery...

I ordered just under a week before the concert. It would have arrived on time, but the sender didn't cover the full postage fee. I ended up spending extra to receive my package.