hubenairguns.shop

3.3
3.3 Based on 61 reviews

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Average Rating

3.3

/
5

61 Reviews

5 Star
46%
4 Star
11%
3 Star
7%
2 Star
3%
1 Star
33%

Filtered Reviews

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Review Time

Mo K
Customer services at the whole Wolfiek group doesn't exist!

Doesn't matter if its Huben, AEA, Edgun, RTI, etc...Customer services at wolfiek group doesn't exist. It may exist on paper, in their accounts, or maybe a sign on a physical door somewhere but as a customer it is extremely bad to non-existent. Spending tens of thousands of pounds you'd expect at least an email but 11 days later and I'm still waiting!

1
Date of experience: Oct 23, 2025
Monte S
Ordering was a wonderful experience

I ordered .25 k1 with the carbon fiber stock. what a wonderful feeling gun. It's so much lighter than any other airgun I've handled. Making it perfect for woods walking airgun. My package arrived very quickly and well packed. Doubled boxed and wrapped in black plastic. That kept it safe and dry in it travels from Spain.

5
Date of experience: Oct 23, 2025
No reply to e-mail regarding spare…

No reply to e-mail regarding spare parts.

1
Date of experience: Oct 23, 2025
john hodgson
I was completely satisfied with the…

I was completely satisfied with the service and the product thanks John

5
Date of experience: Oct 22, 2025
Anthony Imperial
I am still waiting delivery.

1
Date of experience: Oct 21, 2025
JustAnswer Customer
A good amount more expensive than than…

A good amount more expensive than than the American sites.

4
Date of experience: Oct 20, 2025
Angus john
Terrible customer service no one to…

Terrible customer service no one to talk to about problems well over priced .want a replacement or money back

1
Date of experience: Oct 17, 2025
H.G.
***** *****

5
Date of experience: Oct 17, 2025
Santiago Reyna
My GK1 broke

My GK1 broke, releasing all the air from the magazine despite following the HUBEN recommendation that the pressure not drop below 12 MPa. It was above 200 MPa. Following the instructions, I disassembled it to repair it, and there was still air inside (the instructions don't warn of this risk), and it fired from the butt of the barrel. Fortunately, it didn't hit me. I sent the GK1 to my supplier for repair 10 days ago and haven't heard anything, despite sending emails asking about it. In short, it didn't work properly, the instructions are incorrect, and the after-sales service is poor.Regards

1
Date of experience: Oct 14, 2025
Jani P
This company is unresponsive to emails…

This company is unresponsive to emails if you ask help with your purchased products. 2 weeks no answer about an intermittent air leak or a deformed spare part.*edit Dec. 28They responded later and helped me fix the issue, I appreciate it even though it took a long while.

3
Date of experience: Oct 01, 2025

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