Review Time
I'm writing a follow-up review now that the packing and shipping process has been completed.
Alex was fine, and communication with him was fluent and professional. The packing team did a good job, and the shipment itself went smoothly.
Unfortunately, my experience with Tanya, who was responsible for logistics, was very disappointing. Her role required knowledge of documentation and customs requirements for Buenos Aires, and she clearly did not understand what paperwork is needed here. In Argentina, customs procedures are strict, and clients pay a significant amount of money expecting accurate guidance.
There were mistakes and a lack of clarity regarding required documents, which caused unnecessary stress and additional expenses to certify paperwork that should have been handled correctly from the beginning.
In addition, she sent me an email requesting specific information, I responded promptly, and I am still waiting for her reply. She never followed up. That lack of accountability and communication is unacceptable, especially in an international relocation process where timing and documentation are critical.
Logistics is not just about moving boxes — it requires knowledge, precision, and clear communication. Unfortunately, that was not my experience in this case.
THANK YOU ALEX!!!
Of the 5 shipping companies I contacted for a quote, only yours answered. Not only that, your sales rep, Celentine Galois, also called me directly by phone! She answered all my questions, provided quotes for several levels of shipping service and followed up when I delayed accepting the first 2 quotes she sent me. We clarified my needs, assured me that there will be someone essentially holding my hand along the whole process of shipping my belongings to Hungary.
Clear and friendly advice concerning our move. The agent that helped us was prompt in answering questions and did extra research to help us figure out the particulars of our move. Made contact by phone as well which was helpful in getting clear and speedy answers to our questions. I apprecited the follow up emails after our converstaions as well to help keep information organized and know what next steps were.
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Huli International Movers specializes in international relocation services and freight forwarding all over the world.
We offer a range of services including international shipping, professional packing and customs documentation for your Air, Truck or Ocean shipments.
We operate in major Canadian cities like Toronto, Calgary, Vancouver, Montreal, Edmonton, Halifax and and we can also offer service in any smaller city in Canada.
We can facilitate the movement of household goods and personal items using the below services:
Ocean Freight:
We handle both full container load (FCL) and less than container load (LCL) shipments, offering options for different needs.
For full container loads, we offer sizes in. 20' and 40' containers.
Truck Freight:
We also provide long-distance moving services within Canada and to the United States or the United States to Canada. We offer LTL or full truck load options.
We can offer 26', 40' or 53' Trailers for full truck loads.
Air Freight:
Need your items delivered fast? No problem, using air freight shipping will get you a faster delivery.
Packing and Crating:
We offer professional packing services and crating for fragile or valuable items.
Customs Documentation:
We assist with the necessary import and export documentation for international moves.
Customer Service:
We emphasize personalized service, working with clients to understand their specific needs and develop tailored moving plans.See more
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